Jacob Hardy Email & Phone Number

Greater Atlanta Area

• InComm is a leader in the prepaid card and transaction technologies industry.As a Reconciliation Specialist I am tasked with reconciling gift and financial card transactions exceeding $2.5 Billion annually by.
• Ensuring database integrity through data analysis
• Use of SQL queries to produce manageable data sets for evaluation on a weekly basis
• Use of trend analysis to identify and track variances
• Evaluation of merchant remittance and payment data with respect to InComm activation data to determine the nature of variances
• Tracking and reporting variances to appropriate parties for resolution

Greater Atlanta Area

• Perform comprehensive review and audit of monthly telecom related invoices with respect to internal network inventories and contract or tariff rates
• Audit call detail records for accurate rates and usage volume with respect to negotiated wholesale rate decks
• Work with engineering team to determine routing of existing wholesale usage trunks with respect to vendor invoices
• Maintain accurate records in the circuit inventory database
• Maintain accurate coding to the general ledger
• Work with vendors to resolve open balances and provide timely payment

• Identified and negotiated client cost savings that totaled greater than $85,000
• Ensured that all client telecom expenses were billed in accordance with contract terms and tariff rates
• Optimized client wireless plans with respect to current usage and projected growth in order to minimize expense
• Conducted client meetings to discuss current operations and determine strategies for growth.
• Responsible for monitoring and coordinating moves, adds, and changes with respect to client HR activity

• Identified and negotiated cost savings exceeding $1.5 million annually
• Maintained working knowledge of current contracts
• Provided guidance to Carrier Relations team identifying current weaknesses that required attention when new contracts were being negotiated in order to better align contract terms with business objectives
• Conducted ROI analysis and cost of termination analysis to advise upper management on actual versus projected business growth
• Participated on process improvement team to identify and alleviate bottlenecks in process flow associated with third party billing
• Conducted audits to identify revenue leakage and ensure proper revenue recognition

• Developed a database query tool designed to link billing and provisioning tables resulting in reduced audit and analysis time
• Developed new billing audits to reduce company cost for long distance network access
• Conducted audits of accounts payable with respect to FCC tariff rates
• Maintained working relationships with service providers in order to resolve billing disputes

Certification, Paralegal Studies

Bachelor Of Arts, Speech Communication