Jacob Higgins Email & Phone Number

Laguna Niguel, Ca, Us

Costa Mesa, California, United States

San Juan Capistrano, California, United States

I am a dynamic sales leader with a proven track record of driving sales. As co-leader of the 2nd largest branch in the district, which has a 300-car inventory and generates almost $5M in annual sales revenue. I lead and motivate a high-performing team of 10 employees and ensure we consistently surpass 100% of our metrics. Here are some of the highlights of my experience:✅ My team and I achieved the #1 operating profit margins out of 45 regional stores. We boosted branch operating profit by 15% through strategic sales optimization, inventory control and innovative customer solutions.↗ I have my own sales goals that I also need to meet. I was recognized as a top 10% sales performer monthly, reaching a peak ranking of #2 out of 80 sales reps. My efforts expanded the client base by 10% and elevated customer retention rates by up to 20%.✅ Together, our team transformed the store’s customer satisfaction surveys from 80% to as high as 95%—well above the 85% company standard. After I showed my team the ropes on exceptional service, we were able to build some solid customer relationships.↗ A large part of my sales leadership role is driving B2B sales expansion. I have been able to expand our business accounts by a solid 33%. As a sales manager, I juggle relationships with about 15 business accounts, negotiating rates, smoothing out service levels and tackling any incidents that may come up.✅ It is important that we keep our 300-car inventory safe, reliable and available to our customers at least a 90% operability rate. I ensured this always happened by staying on top of maintenance schedules, getting those repairs done, and giving the fleet some TLC.

Huntington Beach, California, United States

As the branch’s B2B sales expert, I supported branch management, handled business contracts and learned how to become a top performer in sales, marketing, customer relations and contract management. ↗ Once I got into this role, I kept my performance steady as an “elite performer” for 11 out of 12 months where I was consistently ranked in the top 5% of 130 regional sales reps. I hit up to 200% of my personal sales goals and never backed down from a challenge. ✅ My leadership team recognized me for my honesty and integrity, my ability to build real connections with customers and finding practical ways to add value. They even handed me the reins to lead the ARX program, that included VIP delivery for our elite accounts. ↗ Much of my business growth and development efforts focused on building relationships and negotiating sales agreements with new business accounts. I was able to land contracts with 3 new corporate accounts, bringing in an extra $45K in monthly sales revenue.

Lake Forest, California, United States

Though this was expected to be a 12-month training program where I could learn the basics of sales, business development and customer relationship management, I was able to complete the program in just 7 months. I was quickly promoted to a full-time sales role where I managed my own performance and learned the basics of branch leadership.

Newport Beach, California, United States

Gained experience providing attentive customer service, assessing customer needs and providing targeted sales presentations. Communicated with sales representatives from vendor brands to convey customer needs. Consistently recognized as a top sales performer in the store and as #1 sales rep nationwide for Otis Sunglasses for 3 months.

Fountain Valley, California, United States

For 43 hours in January I helped the team coordinate the transportation of thousands of dollars worth of band equipment to participating high schools around Southern California.

Minneapolis, Minnesota, United States

I helped an executive manager organize thousands of lines of recites in several Excel documents. These now easy to read documents where used in executive meetings to show how sales representatives where performing.