Jacob Holk Pedersen Email & Phone Number

In my current role, I support the European senior leadership team with cross-functional projects in strategy, data management, market intelligence, and internal communication. I report directly to both Ballard's European President & CEO, and the Global VP of People & Culture. Key contributions include: - Facilitation and participation in senior leadership.

Denmark

Following my internship, I joined the Strategic Management Office as a student worker. In this role, I reported directly to the Global Strategy Director, and indirectly to the European CEO, supporting strategic initiatives and conducting market intelligence. Key contributions included:- Strategic initiative progress reporting and SteerCo meeting.

Denmark

I was thrilled to join Ballard and the team in powering the hydrogen society by delivering fuel cells for a sustainable planet 🌎 I had the opportunity to work in multiple areas of the business, including strategic management, marketing, and quality. Here's a snapshot of my experiences:- Explored growth prospects by conducting a market intelligence study on.

Region Nordjylland, Danmark

Alongside my studies, I worked as a student worker and was responsible for managing Telenor's social media accounts. I always strived to create memorable customer experiences with eye-level communication and a virtual smile. Additionally, my focus was to support Telenor's brand identity and message, as well as to keep track of the social media landscape.

Aalborg, Nordjylland

In the role as Key Account Consultant, I specialized in serving Telenor's largest enterprise customers. My primary responsibilities included addressing inquiries related to subscriptions, invoices, technical issues, and hardware purchases. I prioritized building strong customer relationships, gaining a deep understanding of their unique needs, and.

Aalborg, Nordjylland

After just a few months in B2C, I transitioned to B2B. Here, I worked as a customer service advisor for small businesses (SMEs), providing both telephone and written support. The inquiries varied greatly from changes to subscriptions, invoice questions, technical issues, complaints, and more. It was also my responsibility to retain clients, manage licenses.

Aalborg, Nordjylland

Through this job, I gained valuable experience in telecommunications and customer service. In the B2C department, I provided inbound customer service and after-sales support to Telenor's private customers. This role enabled me to enhance my conflict management and problem resolution skills while engaging with a diverse customer base. I developed a strong.

Aars, Nordjylland

During my high school years, I held a part-time position at a local supermarket. Initially responsible for replenishing goods and maintaining store presentation, I took on additional duties at the age of 18. This included overseeing the cashier area, which encompassed the bakery and kiosk, and managing day-to-day operations. In this role, I also supervised.

Støvring, Nordjylland

At Hjallerup Maskinforretning (now named Brdr. Thorsen), I gained my first work experience as a Youth Worker in an agricultural machine center and full-line Massey Ferguson dealer. In this role, I honed my craftsmanship skills by repairing and polishing agricultural machinery to enhance its appearance for sale. Additionally, I was responsible for.

Bsc In Export And Technology Management

With the cross-skilled knowledge I have gained doing the study, I can collaborate across divisions and contribute to the creation of.

The Higher Commercial Examination (Hhx), Marketing & Internationcal Economics

Fields of study: sales and marketing in the national and international market and the topics were, for example, corporate strategy.