Jake Hower Email & Phone Number

As a lifelong soccer player and coach I bring to the workplace the same passion and commitment that have brought me success on the field. The common thread throughout my work history has been dealing directly with customers/clients to ensure their satisfaction. At Sport Chalet developed order and shipping tracking system that dramatically improved service, resulting in adoption company-wide. As Service Manager at Western AV used effective communication, teamwork, innovation, and attention to detail to streamline equipment repair process, raise on-site client call effectiveness, and boost service contract initiation/retention to record levels year over year. For the resulting growth in customer satisfaction and service department revenue was rewarded with continuously increasing responsibilities and bonuses.

Listed skills include Microsoft Office, Inventory Control, Management, Microsoft Excel, and 14 others.