Jacob Weeks Email & Phone Number

Olympia, Wa, Us

Olympia, Wa, Us

Managed servers to ensure business services remained available. Managed and created user accounts within multiple software applications and Active Directory. Troubleshot software, hardware, and network connectivity issues.

Hoboken, New Jersey, Us

Write, test and deploy stored procedures in SQL to solve problems with database entries. Write, test and deploy XML transforms to supplement data. Troubleshoot issues with data being imported to or from GP. Develop Python applications to solve business needs company wide.

Hoboken, New Jersey, Us

Installed and configured workstations and end-user equipment. Managed inventory and department assets. Built custom Windows image for use within the warehouse. Developed PowerShell application used to join workstations to the domain. Troubleshot Zebra printer issues and implemented solutions to common problems.

Olympia, Wa, Us

Oversaw the development of Search Engine Optimization for a small startup that more than doubled business for the company.Installed and configured network and server equipment following best practices.Provided technical support and advised the business owner on the technical requirements of operating a small business network.

Los Angeles, California, Us

Installed and configured high-end videoconference systems in about 25 conference rooms for a state agency.Planned layout of audio/video equipment and computer systems used for videoconferencing.

Olympia, Wa, Us

Classes: Intro to Linux/UnixCreated and facilitated contextualized and integrated learning experiences in Cybersecurity and Network Administration to the identified college pathways that are linked to career goals.Taught Linux courses online using Canvas and Zoom for businesses.Created authentic assessments of students’ knowledge, skills, and abilities in Cybersecurity and Network Administration that measure course, program, and college-wide outcomes.Applied multiple teaching and learning strategies that promoted the affective, cognitive, and kinesthetic domains of learning.Used a wide range of learning resources, tools, and technologies to improve access and student success in higher education.Supported students in and out of the classroom, which includes directing them to student support services and resources.Used local, state, and national data and analytics to continuously enhance strategies to improve student success.

Redmond, Washington, Us

Managed incidents and requests based on priority to prevent unnecessary workflow stoppage.Reimaged new laptops, desktops, and thin clients and transferred user profiles using USMT and scripts.Troubleshot and repaired malfunctioning hardware and software.Deployed new and replacement hardware and peripherals.Performed routine maintenance on workstations to improve performance.

San Francisco, California, Us

Independent Contractor, Uber Driver

Olympia, Wa, Us

Triaged and solved workstation and laptop issues using SSCM.Prepared and moved hardware to be sent to surplus while paying close attention to details of the requirement.Reimaged new laptops and transferred user profiles using USMT and scripts.Assisted with the modification, development, and maintenance of existing technology.Worked closely with the team to monitor and solve workstation and network issues while providing superior customer service.

Tacoma, Wa, Us

Served as a Uniformed Security Officer for Washington's Lottery and Intercity Transit. Protected employees, private property and the public from disorderly patrons. Logged activity during shift, and contacted superiors when necessary. Contacted local law enforcement, fire department in the event of an emergency. Provided detailed witness statements when needed.

Colorado Springs, Colorado, Us

Organized activities and responsibilities within the department to maintain an efficient team.Troubleshot computer issues in a fast-paced environment. Balanced workload, organizational needs, and priority users as needed.Maintained a clean and organized office while presenting the IT department as a professional and friendly environment.

Vienna, Va, Us

Patiently listened to customer needs to address and troubleshoot software and hardware issues.Worked independently with little supervision while taking direction from team members and supervisors. Worked on-call and long hours to solve issues needing immediate attention.Worked with customers and team members to help them utilize Microsoft Office products to their fullest potential including developing Excel expressions.

Wall, Nj, Us

Maintained workstations, printers, and computer hardware.Prepared new employees and soldiers for their computer certifications and maintained computer accounts of contractors and soldiers.Assisted users to solve problems with their Microsoft Outlook accounts and emails.Installed and maintained computer software applications, hardware, and network infrastructure equipment.

Tacoma, Wa, Us

Served as a Uniformed Security Officer for Washington's Lottery and Intercity Transit. Protected employees, private property and the public from disorderly patrons. Logged activity during shift, and contacted superiors when necessary. Contacted local law enforcement, fire department in the event of an emergency. Provided detailed witness statements when needed.

Conducted surveillance on employees and customers. Wrote detailed reports. Assisted in training of new Employees. Created and maintained Loss Prevention data, forms and files at location.

Arlington, Virginia, Us

Responsible for troubleshooting and maintaining computers systems running SunOS and Solaris and maintaining network connectivity. Operated computer programs used for mapping and trained new soldiers.

Associate Of Arts And Sciences - Aas, Network And System Administration

Associate Of Arts And Sciences - Aas, Computer Software Engineering