Jacob Jensen Email & Phone Number

Lindon, Utah, United States

BambooHR® Learning - Electronic Learning Management SystemOnline Learning Course Development - Articulate Rise - Storyline 360BambooHR® - Live Webinar Series

Greater Salt Lake City Area

Content Management System DocumentationStandard Operating ProceduresBusiness Process AnalysisProcess Improvement• Helped over a dozen departments and teams understand their business objectives clearly through business process mapping and procedure standardization • Trained employees from multiple departments on business process mapping and the use of Lucidchart diagramming software• Authored simple and effective training documentation for teams who wish to map and document their own processes• Facilitated multiple Continuous Improvement projects for different processes including Defect and Enhancement Reporting and Support Case Escalation• Co-developed Continuous Improvement process for department• Co-authored department's first SOP Documentation System (published in 10 languages)• Transitioned to SOP Authoring role• Developed instructional content for support department

Dayton, Ohio

Electronic Quality System AdministratorNew EQMS ImplementationContinuous ImprovementSOP Creation and ImprovementCross Functional Team Member• Member of cross functional continuous improvement team.- Implemented Kanban visual management system to streamline raw material flow on manufacturing floor• Extensive involvement in implementation of new Electronic Quality Management Software (EQMS)- Pilot Testing- Workflow Configuration- Software Validation- Software Documentation- Data Migration- End User Training• Automated processes using Visual Basic for Applications, saving 16+ hours per week across multiple departments• Designed and implemented digital record-keeping process, eliminating need for dozens of filing cabinets• Administered local and global SharePoint site

Logan Utah

Database ManagementDocument ControlChange ControlTraining• Developed automated data migration process saving hours of manual data input across all company facilities

Logan, Ut

Operated various riding lawn mowers, weed whackers, and other landscaping equipment.

Logan, Ut

My responsibilities include helping to maintain the College's Social Media profiles, such as Facebook, Youtube, and Twitter. I regularly work with the Adobe Creative Suite to edit photos, create graphics, and other promotional materials. I regularly work with Microsoft Office to create informational and promotional documents that include graphic elements. I create and send the college's weekly News and Events Email. I also assist in updating and maintaining the colleges's website (chass.usu.edu).

North Logan, Utah

Create simple technical instructions for multimedia equipment, and production of promotional materials.

Bachelor Of Arts - Ba, English, Professional And Technical Writing

Activities and Societies: USU Ultimate Frisbee Club Team Institute of Religion Music Council

High School Diploma

Activities and Societies: Honors Society, Chess Club, Archery Club, Video Technology Class, Wrestling Team, Freelance Writer for Preston.