Jacob Hayes Email and Phone Number

• Identify pain points and work with customers to design and develop custom solutions to improve efficiency and safety.• Design OR infrastructure capital equipment and implement software solutions for hospitals and surgery centers with the goal to improve healthcare.• Work with counterparts to offer cloud-based solutions for EHR integration, media management, workflow automation, and clinical assistance via AI/ML implementation. • Develop, nurture, and grow existing relationships with customers including key decision makers and stakeholders as well as end users.• Utilize entire spectrum of technology offerings throughout sales cycles and customer interactions including augmented reality design tools, software demonstrations, and strategic collaboration with internal engineering, IT, and marketing counterparts.• Have produced growth across multiple product categories within portfolio.• Led group in connectivity and software integration sales enablement course with goal of improving product education effectiveness.

• Operated with one goal in mind – do whatever necessary to meet and exceed annual quota.• Focused on growing business for newly-acquired technologies through clinical education and user growth.• Managed time across territory in order to service customers strategically and efficiently.• Applied critical thinking, technical knowledge, and troubleshooting skills to solve and prevent time-sensitive product issues.

• Worked with surgeons, operating room staff, sterile processing, biomedical engineering, and other related personnel to serve as an effective and positive face of Stryker.• Responsible for troubleshooting and servicing Stryker equipment and systems as well as other related surgical devices.• Served as administrator for server-based intra-operative media archive and editing system, Studio3. Created profiles, managed data and communication.• Accurately recorded and reported relevant surgical information within Stryker OnSite app to track surgical case volumes and drive metric analysis.

• Committed entire physical and mental capacity to the game.• Required discipline and dedication. • Train in the morning, stadium at noon for early cage work and batting practice, leave around midnight, repeat.• Extensive travel, overnight bus rides, small towns, hotels – still trained, performed, and interacted with young fans to the best of my ability every day.

• Selected by Indiana State University Athletic Department leadership to serve as male representative for the Missouri Valley Conference Committee.• Comprised of two members from each university in the Missouri Valley Conference.• Committee provided a forum for student-athletes to express ideas, concerns, and opinions relating to issues affecting the student-athlete experience, including NCAA legislation and conference policies and procedures.• As a member, I served as primary liaison between institution and conference committees.• Collaborated with fellow committee members from other MVC universities to work towards goal of bettering the overall experience and function of the athletic conference.• Grew as a leader, communicator, networker, student, and eventual professional.• Served the St. Louis area through volunteer community outreach programs.

• Selected by coaches and Indiana State Athletic Department leadership to represent baseball team.• Committee comprised of two members of each team.• Mission of SAAC is to enhance the academic, physical, and social development of Indiana State University student-athletes, as well as foster an active communication network between the student-athletes, administration, campus, and community.• Organized community service volunteer events both on campus and throughout the city of Terre Haute with members of SAAC and baseball teammates.• Served as SAAC treasurer from 2013-2014.

• Part of Indiana State's Student-Athlete Support Services, the Student-Athlete Mentoring (SAM) program is designed to help those that may need extra assistance in maintaining acceptable college-level academic performance. • All freshmen and transfer student-athletes are required to take part in the program during the fall semester. • The goals of the SAM program are to attack potential problems before they occur and to help our Sycamores become better students moving forward. • As a mentor, during the weekly sessions, I worked with my assigned student-athlete mentees to discuss notes, grades, and organizational strategies to better achieve academic progress. • Worked with mentees on proper note-taking techniques and study skills, and addressed any possible tutoring needs. • Submitted weekly reports for Academic Enrichment Center and coaches to help track progress and adaptation to new life as collegiate student-athletes.• Developed unique bonds with mentees through empathy – tailored mentorship sessions around student-athletes' personalities, tendencies, confidence, and field of study in order to maximize our time together during their first college semester.

• Accurately and consistently monitored entrance and exit of student-athletes into and out of the Academic Enrichment Center (AEC).• Ensured student-athletes completed mandated weekly hours of study tables.• Communicated with and provided daily reports to AEC staff.

• Competed with teammates from various universities across the country.• Learned to quickly develop relationships, friendships, and trust with teammates and coaches from different backgrounds to work towards a common goal.• Unique opportunity to live in and experience parts of the country I probably would not have otherwise.• Accomplishments: Alaska Baseball League All-Star, First-Team Alaska Baseball League selection, ABL Silver Slugger Award, Horizon Air Summer Series First Team selection.

• Worked with kids of all ages in both one-on-one and group settings.• Developed personalized lessons, drills, and instruction based on the age and needs of the player(s).