Jonathan Jacob

Jonathan Jacob Email and Phone Number

Managing Partner at Semaphore Partners | ServiceNow Certified Technical Architect @ Semaphore Partners
Jonathan Jacob's Location
New York, New York, United States, United States
Jonathan Jacob's Contact Details
About Jonathan Jacob

Innovative senior consultant focused on providing custom and strategic solutions for clients. Expert at Platform Architecture, integrations, troubleshooting, upgrades and process improvement based on ITIL. Detail oriented project manager with experience building cost-saving tools, creating documentation, and team leadership. Supplement technical knowledge with a BFA in Film & Video and a strong customer service orientation honed through years of experience at Apple Retail.Fluent in Hebrew.Partially Fluent in Russian.Technology Portfolio:Certified ServiceNow Implementation Specialist, ServiceNow Administration & Scripting, AJAX, JavaScript, Jelly, SOAP, REST, jQuery, JDBC, LDAP, SSO, DOM, SAAS, PAAS, CSS, XML, HTML, Content Management, Active Directory, Mac OS X, iOS, iLife/iWork, Adobe CS, Final Cut Studio Suite, Linux OS, Microsoft Office Suite, Windows (XP, Vista, 7), VOIP phones

Jonathan Jacob's Current Company Details
Semaphore Partners

Semaphore Partners

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Managing Partner at Semaphore Partners | ServiceNow Certified Technical Architect
Jonathan Jacob Work Experience Details
  • Semaphore Partners
    Managing Partner
    Semaphore Partners Nov 2019 - Present
    New York, Ny, Us
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  • Jonnyfive
    Principal Consultant
    Jonnyfive May 2018 - Present
    New York, Us
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  • Compliance Process Partners, Dba Service Catalyst
    Manager, Technical Consulting
    Compliance Process Partners, Dba Service Catalyst Aug 2015 - May 2018
  • The New York Times
    Architect
    The New York Times Aug 2014 - Aug 2015
    New York, Ny, Us
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  • Fruition Partners
    Architect
    Fruition Partners Aug 2012 - Aug 2014
    Ashburn, Virginia, Us
    Design and implement solutions for clients that focus on process improvement, IT Service Management frameworks, ITIL methodologies, and ServiceNow platform architecture best practices. Provide development team with leadership and management while bridging communications with client and project manager.
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  • Hearst
    Systems Analyst/ Servicenow Administrator
    Hearst Apr 2011 - Aug 2012
    New York, Ny, Us
    Provided advanced technical support to 2.5K+ employees in New York and 6 remote locations. Played key role in growth and transformation of IT department by introducing new processes and training staff. Scope of services includes data center operations, disaster recovery, helpdesk, desktop support, publishing technology systems support, voice systems, systems administration, messaging services, A/V, application development, and training.
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  • Lifeguard Technology
    Support Specialist
    Lifeguard Technology Apr 2010 - May 2011
    Troubleshot and repaired Apple/Windows products for high-profile corporate clients. Managed networks, computers, wireless devices, printers, and scanners. Clients included Discover Magazine, National Resources Defense Council, Tower Legal Staffing, and Tier Zero.
  • Apple
    Genius
    Apple Nov 2007 - Sep 2010
    Cupertino, California, Us
    Promoted through series of increasingly responsible positions at W. 14th St. flagship. Troubleshot and fixed devices and MacOS software issues. Escalated hardware/software issues to Engineering. Provided retail customers with quick and clear solutions to urgent technical problems. Performed data transfers and recorded notes to aid in computer repair process.
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Jonathan Jacob Skills

Itil Windows It Service Management Javascript Technical Support Disaster Recovery Apple Servers Asset Managment Cloud Computing Software Development Data Center Help Desk Support Software Documentation System Administration Networking Asset Management Ip Phones Software Installation Information Technology Saas Mac Os X Server Process Improvement Computer Hardware Lotus Notes Visio It Management Operating Systems Sharepoint Bmc Remedy Paas Customer Service Microsoft Exchange Windows Server Business Process Servers Databases It Operations Servicenow Administration And Scripting Active Directory Adobe Cs Linux Os Voip Phones Neebula

Jonathan Jacob Education Details

  • School Of Visual Arts
    School Of Visual Arts
    Producing Film & Video

Frequently Asked Questions about Jonathan Jacob

What company does Jonathan Jacob work for?

Jonathan Jacob works for Semaphore Partners

What is Jonathan Jacob's role at the current company?

Jonathan Jacob's current role is Managing Partner at Semaphore Partners | ServiceNow Certified Technical Architect.

What is Jonathan Jacob's email address?

Jonathan Jacob's email address is jo****@****pit.com

What is Jonathan Jacob's direct phone number?

Jonathan Jacob's direct phone number is +190867*****

What schools did Jonathan Jacob attend?

Jonathan Jacob attended School Of Visual Arts.

What skills is Jonathan Jacob known for?

Jonathan Jacob has skills like Itil, Windows, It Service Management, Javascript, Technical Support, Disaster Recovery, Apple Servers, Asset Managment, Cloud Computing, Software Development, Data Center, Help Desk Support.

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