Jacob Jones Email & Phone Number

Milwaukee, WI, US

Milwaukee, WI, US

New York City, New York, US

Responsible for IT Architecture across the Global Enterprise.

New York City, New York, US

• Responsible for delivering and managing Public/Private Cloud, DevOps, and Global Infrastructure (3,300+ stores, Cloud, Data Centers, Platform, Network, Database, Monitoring, Automation, etc.) servicing 50K users..
• Improved team productivity, processes, and technology to achieve faster delivery at higher quality levels with the development of new team structures, agile practices, and knowledge management.
• Removed tech debt through the consolidation and removal of data centers and standardization of cloud and platform spaces, including Multi-Cloud strategy. This significantly increased reliability and performance and.
• Created a Service Delivery pipeline, providing visibility and controls to all technology requests and projects. The increased visibility and control improved project delivery speed and removed low-value work, allowing.

Milwaukee, Wisconsin, US

• Responsible for Enterprise Architecture, Security Engineering, and Systems Engineering teams for North America (600 locations, 10K users). Specific technology areas: Cloud, Enterprise Applications, Network/Telecom.
• Developed improved team structures, practice areas, knowledge management, and architecture intake process, including advanced Problem Management practice, which dramatically improved service levels for business users.
• Led Global Security Incident Response during three major situations, completely avoiding brand damage and significant revenue loss.
• Improved Security Posture through Security Policy library implementation and successful deployment and use of Carbon Black, Zscaler, QRadar, AV, and other Security technologies.
• Removed tech debt by developing solutions for 600-site SD-WAN, UCaaS, Enterprise Compute (EUC), and thin branch office with integration into cloud-based products/services provided by Microsoft, Google, and Amazon.

Waukesha, WI, US

• Responsible for Public/Private cloud and data center infrastructure supporting ~10K users
• Developed Architecture intake processes to standardize IT solutions and govern technology design and implementation. This greatly improved the consistency and reliability of infrastructure and operations.
• Consolidated and transformed existing infrastructure into a highly automated architecture, which improved agility and time to deliver in support of key business initiatives.
• Developed cost models and provided analysis of on-premises versus cloud-hosted solutions from major providers and created large-scale cost savings initiatives, which reduced costs by millions of dollars.

Thomasville, GA, US

• In charge of global technology and support staff across IT Security, Enterprise Data Centers, Helpdesk, End-User Services, Network, Plant Systems, and Corporate Offices.
• Established ITIL operational procedures and IT Security standards, improving customer satisfaction and time to deliver while reducing the company’s risk footprint.
• Led the redesign of Primary and Secondary (DR) data centers and all branch office locations. This redesign resolved all inconsistencies with the Disaster Recovery plan and introduced complete infrastructure redundancy.
• Transformed decentralized Technology group into a unified, consolidated team, which included implementing and redesigning the entire IT infrastructure to support the corporation’s relocation and increased requirements.

• Provided Security and Technology Consulting, Project Management, and strategic guidance for Mid-to-Enterprise companies.
• Provided Technology Assessments and focused on designing and implementing e-commerce, Security, Infrastructure, Application performance management, and other in-demand solutions.
• Led multiple consulting teams (for other IT Consulting companies) to jumpstart their consulting practices.

• Provided Technology Assessments, Security & Technology Consulting, Project Management, and strategic guidance for Mid-to-Enterprise companies.
• Led multiple consulting teams (for other IT Consulting companies) as a mentor, practice manager, and operational advisor.
• Focused on managing, designing, and implementing technology areas, including ECommerce, Security, Infrastructure, and niche areas such as application performance management.

Philadelphia, Pennsylvania, US

• Led the planning, design, and implementation of many Enterprise Architecture projects for large Enterprises, including many notable Fortune 500 companies.
• Responsible for managing and implementing large-scale technology projects (Microsoft, Cisco, and other leading technologies.)

Downingtown, PA, US

M.B.A.

Bachelor Of Science, Organizational Leadership