Jacob R. Email & Phone Number

United States

• Led market expansion strategy within North America for Hospitality at Plusgrade•Contracted top supply partners within market•Expanded cross-functional organizational capacity by collaborating across departments on key priorities, functions and common goals•Consolidated supplier feedback for internal stakeholders to utilize in decision making process with major projects

• Implemented business strategy development and designed long term account plans for portfolio of eight Seller Partners ranging from 35-220M in annual revenue. Provided channel recommendations and strategic growth tactics to improve bottom line and customer experience. • Acted as a strategic and influential partner for Sellers. Proactively sought out new opportunities for customers and Sellers. Created tailored solutions and recommendations, where out of the box thinking is necessary. Presented compelling value propositions using a strategic and consultative approach.• Aggregated themes and data to advocate to function as Voice of the Seller with owning teams to address opportunities at root cause level, keeping their relative experience at the forefront of decision making and design.•Participated in 4 organizational projects to simplify workflows, and integrate underutilized Amazon tools into our organization. Wrote project documents and presented them to executive leadership.

New York, New York

Greater Atlanta Area

✓ Negotiate discounted hotel supply on behalf of Priceline customers and affiliate network✓ Build strong supplier relationships and convincingly explain the strategic benefits of the Priceline programs (opaque, merchant and vacation packages) to grow bookings, revenues and gross profit in assigned markets✓ Hosting and presenting Quarterly Business review for Key Account and Management Group.✓ Responsible for managing 20M in revenue. Achieved 16.8% RevPAR growth under Portfolio of Properties for our 2017 Fiscal Year✓ Swiftly identify, prioritize, negotiate, contract and onboard non-participatory hotels✓ Conduct ongoing reviews of production with participating hotels and continually present strategic recommendations using a consultative approach to optimize hotel conversion and assist partner hotels in maximizing their RevPAR via the Priceline programs✓ Use out-of-the-box thinking to develop and implement solutions to unique challenges✓ Full accountability for the success of assigned markets while also having full autonomy to manage all aspects of these markets including mapping, star-rating, etc.✓ Routinely exercise independent discretion and key decision-making to determine market approach and opportunities for hotel supply✓ Assist in creating overall strategies for hotel programs by providing market specific information to Priceline senior management✓ Maintain knowledge of key events in assigned markets and their impact on hotel availability✓ Research and troubleshoot rate and availability issues preventing hotels from maximizing booking performance; e.g., problems with connectivity, rate mapping, extranet management, etc.✓ Ensure hotels in assigned regions implement appropriate Priceline customer procedures✓ Worked very closely with Management Company and ownership on a monthly basis.✓ Assisted hotel with training sessions and participated in hotel inspection and complied with requirement by corporate offices.

Norwalk, Connecticut

✓ Developing and implementing best practices or procedures for revenue generating opportunities across a diverse group of e-commerce products✓ Responsible for business expansion in a multi-state region✓ Oversee acquisition and management of competitive hotel room supply✓ Analysis of current market demands, trends, and development of target lists to generate new leads✓ Research and troubleshoot rate and availability issues preventing hotels from maximizing booking performance; e.g., problems with connectivity, rate mapping, extranet management, etc.✓ Address all customer inquiries and concerns efficiently✓ Provide customized training based on customer loading process preferences and technological capabilities✓ Enhanced site GIS map

Bachelors Of Applied Science, Hospitality Administration/Management

-Statler Scholarship recipient -American Hotel and Lodging Association Student Chapter Member -Leading Hotel Schools of the World

Associate'S Degree, Liberal Arts And Sciences, General Studies And Humanities