Jake Strong Email & Phone Number

Winston-Salem, North Carolina, United States

• I currently manage 18 remote utility investigators across the western half of North & South Carolina, who complete approximately 6,300 claims every year. I coordinate all schedules, PTO, financial planning, customer.
• Launched a new Duke Energy division and trained a team of 40 new hires.
• Created a comprehensive investigator training program and manual.
• Designed a new hiring process based on data collected through action research.
• Developed my team to be the most accurate investigation unit in the country.
• Directed special project teams for my division.

Greenville, North Carolina Area

• Worked with 5+ clients representing multiple industries to handle all marketing and promotional needs.

Greenville, North Carolina Area

• Implemented & managed mobile claims division for Outside Plant Damage (OPD) branch in 24 states.
• Created and designed company-wide 112 pg. OPD Investigation & 17 pg. Market Setup guides.
• Ran special projects for managers in OPD branch.

Raleigh-Durham, North Carolina Area

• I was a Plant Damage investigator for PRG with an emphasis with Time Warner Cable.
• Oversaw all damage investigations within a 100 mile radius around the city of Raleigh, NC.
• Increased number of damage investigations by 85.7% from 2014-2015 and 61.5% from 2015-2016. o 214% overall improvement from 2014-2016.
• Enriched and maintained all client relations.

Raleigh, North Carolina

• Managed the staff/property for a 264 unit apt. community.
• Thoroughly screened new applicants for eligibility.
• Processed invoices & security deposits, posted payments, prepared bank deposits, and took collections.
• Submitted weekly payroll & reports to upper management.

• Operation Mobilization is an international missions organization whose purpose is to create vibrant communities of Jesus followers among the least reached. I worked with them as a foreign mission’s recruiter.
• Recruited dozens of individuals for short and long-term overseas Christian ministry.
• Supported and traveled with an international missionary who was a bible professor for 40+ years.
• Led small group teams throughout Europe (Bosnia, Croatia, Portugal, and Italy) and Africa (Zimbabwe and Swaziland).
• Created and presented lectures in private Christian colleges throughout the Eastern United States, Eastern Asia, Zimbabwe, and Bosnia.

Mentor, OH

• Private estate owned by Charles P. Bolton, where I worked to preserve the historical homes and property.
• Jobs included: general construction, horticulture, plumbing, HVAC, electrical, roofing, landscaping, cooking, tree trimming, and painting.
• Designed and developed landscaping layout plan.
• Improved sprinkler system by implementing new design plan.

Master'S Degree, Global Ministry Design

• Combining theology and business together to design and implement nonprofit ministries with multiple cultures from around the world. •.

Bachelor Of Science (Bs), Business Administration And Management, General

Activities and Societies: Habitat For Humanity, International Justice Mission (IJM), intramural sports, student government• 3.8/4.0 GPA in.

Christian Missions, A

Activities and Societies: Enrolled in Discipleship Training School in Tyler, TX. Learned to hear the voice of God and to act out our faith.

Computer And Information Sciences, General