Jacob Koch, Shrm-Cp Email & Phone Number

Streetsboro, Ohio, United States

Scope of Responsibilities:- Full-life cycle Recruitment: Administrative to executive level roles across all corporate departments. Conducting needs assessments and partnering with hiring managers to find the best candidate. Striving to streamline recruitment process to improve candidate experience and shorten time-to-fill. Providing reports to key leaders to accurately document and communicate metrics.- Key HRIS Team Member in Implementation of new HRIS system, ADP. Designing and building each module & maintaining accuracy of all employee records in areas of payroll, time & attendance, benefits, performance, LMS, and compliance documents. Trained to process payroll, building workflows for performance management, and building onboarding experiences.- Benefits Administration: Responsible for accurate reporting, enrollment data, auditing, compliance, and billing. Participant in renewal and decision making process for all benefit offerings. Working with our benefits broker to help design plans, mitigate risk, analyze performance against budget, and improve wellness programs for employee population.-Equity across the organization: Working with department leaders to create equity across each facility in areas of employee engagement, process improvement, document retention/control, training, internal communications, and employee relations.-Reporting and Technology: Working with members across the organization to provide data and metrics. Collaborating on report design, automation, visualization and accuracy with Accounting, IT, Operations, and Executive Leadership. Proficient in Excel, PowerPoint, Tableau, PowerBI, Google Data Studio, ADP, UKG/Kronos, and Project Management software.

Kent, Ohio, United States

• Prepared and executed projects such as: new training modules, organizational analyses, measurement models for advancement, and software/technology development.• Cooperated with 15 members of the leadership team to help train and develop team of 40+ employees.- Presented at the Eastern Central Writing Center Association Conference in Spring 2022 on The Story of Data. Audience: Writing Center Directors/Leadership, Student Tutors, Graduate Assistants, and University Leaders. Topic: Leveraging Data in university Writing Centers and communicating that data effectively to key stakeholders. Gathering Data, Cleaning, Mapping, Visualization, and Story Telling.

Utilizing the course Tutoring of Writing taken in Spring 2020, I work with writers to assist them at any stage of the writing process. We develop agendas, identify problem areas, teach potential solutions, and navigate resources during a typical tutoring session

Kent, Ohio, United States

Actively worked with problems and solutions to improve the efficiency of the front desk.Developed professional skills to transition into the administrative management leader role.

Served as the main point of contact for tutors, faculty, and writers while connecting writers with their tutors up to 30 times per shift.

Streetsboro, Ohio, United States

Working with the Chief Human Resource Officer, Corporate HR Manager, and Central Recruiting Team to recruit, onboard, and retain corporate and plant employees. Current Projects include: Social Media recruitment, conducting phone screens, purchasing new furniture for the Plant Lunchroom, developing a recruiting metrics dashboard in Google Data Studio, updating and organizing all job descriptions in a central location, and identifying bottlenecks in the HR processes and working towards new solutions. This internship allows me to ask developmental questions and learn from an HR Team with several years of experience in the field.

Millersport, Ohio, United States

• Worked independently in a fast-paced breakfast restaurant while demonstrating customer service skills with each guest to ensure their needs were consistently met.• Coordinated evening food trucks and entertainment while serving customers at the bar and outdoor deck.

Columbus, Ohio Metropolitan Area

Improved retail management skills by shadowing each Team Leader and Executive Team Leader in the building to gain a total store understanding of leadership, metrics, and meeting the needs of each guest.Developed a strong business acumen of each Target work-center and learned how to increase the store’s performance to drive a guest-centric culture. Spent additional time in Target’s Human Resources work-center to fully understand the importance of owning the culture in a store and aligning talent with our guest’s and Team Member’s needs.

Akron, Ohio, United States

Worked with the HR Manager of a Skilled-Nursing Facility to onboard employees and promote employee retention across the facility. I got the opportunity to talk with several STNA's, LPN's, RN's, and administration to identify how the facility management could address their concerns. With the help of my HR Manager, we were able to develop an action plan to address staffing needs, communication, and making sure employees were valued. I gained knowledge about how HR is practiced in a Skilled-Nursing Facility setting. I learned a lot about the onboarding process, such as FBI/BCI, Drug Screens, I-9s, medical file auditing, and navigating the leadership of a nursing home through a pandemic. I am thankful to have participated in an internship where my supervisor really worked to develop my HR knowledge through practical application!

Columbus, Ohio Area

Consumables and Front End Team Member• Utilized time management and customer service skills when dealing with inventory management/ receiving, setting sales planners, completing transactions, and interacting with guests.