• Managed a portfolio of 60+ key accounts with 25-250 employees each, driving success through consultative relationships with C-suite executives.• Led the sales cycle from prospecting to close, ensuring accurate forecasting and aligning solutions with clients' value-based ROI objectives.• Collaborated with internal teams to drive customer success and ensure alignment across Pre-Sales Engineering, Customer Success, and Business Value Services.

Manage a book of business of 150+ partners with a total monthly reoccurring revenue of over $200k. Assist partners with growth in their real estate business resulting in more transactions annually. Regularly meet with partners for coaching, team training and conversion best practices. Provided guidance ultimately leads to desired outcomes and partners wanting continued growth with Zillow as a partner. • Top 10% for production output month over month among all Business Advisors company wide• Top 10% in sales for Central Region month over month

Identify and prospect top performing real estate agents to partner with Zillow Premier Agent. Create strategic marketing campaigns tailored to Agent and Broker’s needs. Meet and exceed monthly sales quotas and daily metrics while adhering to Zillow Group’s Core Values.• Month over month sales progress including an achievement of #1 in the entire sales organization with an attainment of 235.14% to goal in September • Promoted to Business Advisor in 8 months

Acquire and grow mobility business through daily sales calls, networking, building relationships and identifying opportunities. Utilize salesforce CRM and other internal tools to prospect new and current customers.

Manage a team of 10+ remote independent sales managers. Responsible for hiring, training, developing and discipline. Oversees operational responsibilities including fleet vehicles, inventory and compliance of subordinates including licensure, permits and documentation per policy and procedure.

Provided AT&T mobile and entertainment solutions through a unique in home sales experience. Upsold products and services through a warm lead while providing a white glove experience which included personalized customer and technical support.

*Manage a team a of 12-16 satellite dish installers remotely and during monthly field visits•Coach employees to company metrics through behavioral coaching via one on one coaching sessions and site visits•Resolve job related hurdles for employees through an issue identification process in order to improve business inefficiencies•Resolve escalated inquiries from customers, as well as daily interactions with customers during site visits. •Huddle facilitation implemented weekly

*Manage real-time call center metrics and volume for up to 200+ agents staffed at a time•Responsible for scheduled activities of 600+ agents and floor support staff•Assisted in building and facilitating shift bids•Worked closely with Microsoft Word, Excel, Outlook, Avaya CMS and IEX

*Real time staffing management for call center of 400+ Agents•Managed scheduling for 450+ call center agents and support staff

*Trained sales teams in preparation for satellite sales calls•Successfully launched sales teams in the call center •Initiated weekly initiatives for sales employees •Monitor sales staff performance to ensure that goals are met

*Supervised a team of 15+ on the job trainers•Expanded on curriculum to make learning the product fun and exciting•Trained technical support new hires both domestically and abroad

*Provided world-class customer service to satellite TV customers, retailers, dealers and installers. •Assisted satellite TV customers, retailers and installers with technical troubleshooting of all areas of satellite TV.