Jacob Lietaert Email & Phone Number

Greater Grand Rapids & West Michigan, Michigan Area

Professional Realtor serving the greater Grand Rapids area and West Michigan.

Grand Rapids, Mi

Professional Realtor serving the greater Grand Rapids area assisting both buyers and sellers.2014 Greenridge Realty Rookie of the Year Award

Raleigh-Durham, North Carolina Area

• Create and maintain financial records, allocating fees and expenses for multimillion to billion dollar capital market transactions including equity, debt, high yield debt, asset backed, and syndicated loan products.• Americas balance sheet responsibility, accounts receivables, provisions, P&L entries, and monthly reconciliations.• Provide front office clients with timely and personalized service; interaction across the Americas, EMEA, and APAC.• Received repeated compliments from clients and management regarding the level of service provided and ability to communicate effectively over the phone and through email.• Achievements: Mastered an extensive Americas (US, Canada, Mexico, South America) capital markets product line and processes within 18 months. Handled record deal volumes in both Q1 2011 and Q1 2012. Collaborated with Managing Directors and Directors on improving controls and best practices within asset backed securities, resulting in an increase in profitability & reduced risk to the firm. Led the implementation of US Syndicate procedures and controls across Latin America. Managed Americas and month end processes while management traveled to Europe; all while training a new colleague on America’s products & procedures.

Raleigh-Durham, North Carolina Area

• Managed a premier household and small business customer portfolio and proactively cross-sold additional products through referrals and outbound calling with the goal of acquiring 100% of the customers' financial services business.• Developed and managed a personal loan pipeline while implementing new financial center sales and referral strategies.• Provided individuals and businesses with personal financial counseling and lending service. • Gained new customers through outbound calling, partner referrals, and in-person meetings.• Developed and maintained relationships with Wells Fargo partners to maximize sales opportunities.• Continually exceeded sales and service goals across multiple metrics.• Coached customer service reps in reaching their sales and service goals.• Completed Wachovia/Wells Fargo extensive sales development and lending training program.• Achievements: #1 Personal Banker I in district, in both solutions & profit, in Q1 2010. Elected as “Wachovia @ Work” Community Marketing Captain for Brier Creek Financial Center. Elected as a member of Division Advisory Council which included monthly collaboration with Division Bank President & local community.

Raleigh-Durham, North Carolina Area

• Built customer loyalty by referring further products and providing superior service.• Achievements: #1 Teller in branch for referrals and solutions. Received customer/leadership complements on level of service. Competitively encouraged teammates to increased referrals by using various sales techniques.

Ada, Mi

Ada Bike Shop, Ada, MI Feb. 2006 – July 2008Retail Sales and Technical Service • Collaborated with teammates on stores visual layout, marketing events, sale promotions, and product selection. • Performed store opening, closing, cash management, distributor orders, and took part in team meetings.• One-on-one sales of high-end outdoor products, technical repairs, problem solving, rider fit evaluation.• Achievements: Worked with colleagues on the strategic planning and designing of two new retail floor plans.Attended Interbike International Bicycle Expo in Las Vegas, NV from 2007-2009 uncovering new innovative products and marketing techniques, and collaborating with world leaders throughout the bicycle industry. My professional contributions helped the company earn the Top 100 Bicycle Dealer Award for 2006.

Clinton Twp, Mi

• Managed full service department work load while assisting with floor sales & service.• Worked with cyclists/triathletes one-on-one designing special order racing bicycles ranging from $5,000 to $12,000 retail.• Achievements: Managed & trained two new employees in customer service, retail product presentation, technical service & repair, & rider fit evaluation.

Bachelor Of Business Administration, • Finance & Business Economics: Real Estate Emphases

Activities and Societies: • President Cycling Team • Officer Seidman IPO Investment Club • Crew Team • Ski & Snowboard Team

Pune, India • Study Abroad Program, • International Finance & Business Culture Of India

Activities and Societies: 6 Week Program • Interacted one-on-one with various Indian entrepreneurs, businessmen and professors. • Immersed.

Education record

Activities and Societies: CC, Track & Field, Swimming, Lacrosse Warren, MI