Supports a book of delegated underwriting authority (program/MGA/insurtech) business. Provides policy administration and system expertise, oversight, and resources to various programs over property, casualty, professional, and health lines. Performs due diligence, UAT, and audits programs/MGAs/insurtechs for compliance with guidelines, forms, policy rating and regulations.

Operational manager of delegated underwriting authorities, program administrators, and MGA partners. Leads due diligence and on-boarding of new insurance programs. Coordinates relevant stakeholders in addressing projects and major issues that impact programs. Oversees the operational audit and risk management of programs.

Home Office subject matter expert for various field operations and underwriting systems. Developed business instructions for system releases with Product Services and Product Delivery. Validates business requirements. Determined impact to field staff and processes. Authored workflows, memos, and guidance to support field operations staff. Projects included: Small Business Platform, Errors & Omissions product release, and Surplus Lines support.

Responsible for book of middle-market property/casualty business worth $10 million including technology, cultural institution, and real estate segments. Managed multinational placements and local underlyer policies. Evaluated exposures, loss history, and financials of insureds. Priced and coordinated policy forms. Provided account servicing support. Solicited new business and account rounding opportunities. Interfaced with accounting, audit, claims, loss control, and regulatory agencies to resolve issues and discrepancies.

Responsible for book of commercial construction business for primary casualty coverage worth $12 million. Provided underwriting, sales, and servicing support.

Supported new business clearance and endorsement transaction processing. Supported multiple profit centers over several lines of business (Construction, Excess, Environmental, Financial Lines).