Jacob Nash Email & Phone Number

San Francisco, Ca, Us

San Francisco, Ca, Us

San Francisco Bay Area

Expert in CI/CD pipeline management, proficient in Fantom, JS, and Axon.Skilled in Root Cause Analysis (RCA) and implementing changes to enhance code performance and reduce defects.Adept at troubleshooting and resolving critical software issues with speed and accuracy.Proven ability to communicate complex technical concepts to non-technical stakeholders, making it easier to understand the benefits and functionalities of software solutions.Experienced in creating and delivering compelling product demonstrations that showcase the value and capabilities of software solutions.Strong presentation skills, able to effectively highlight key features and benefits, addressing client needs and pain points.Successfully automated QA systems to improve software quality and user experience.Implemented DevOps improvements, including automated testing frameworks and red/green testing solutions, significantly boosting productivity.Initiated and led mentorship programs for engineers, providing guidance on software implementation, testing, and general engineering knowledge.Committed to fostering a collaborative and growth-oriented environment, promoting continuous learning and improvement.Increased pipeline productivity by upwards of 10% through optimization of software compilation processes.Played a key role in improving the software development lifecycle (SDLC), resulting in enhanced code performance and reduced release defects.Excellent communication and interpersonal skills, capable of building strong relationships with clients and team members.Strong analytical and critical thinking abilities, able to quickly identify and address technical issues.Proactive and innovative, always seeking new ways to improve processes and deliver high-quality results.

Kalamazoo, Michigan, United States

Utilized extensive experience with Meraki devices to design and standardize networks, ensuring optimal performance and reliability. Engineered and implemented customized solutions for clients, including procuring laptops and network equipment. Understood and addressed client needs, delivering tailored technical solutions that enhanced customer value. Collaborated with executive-level clients, translating technical capabilities into strategic advantages for their business. Presented technical solutions in a clear and compelling manner, showcasing their benefits and driving client engagement. Managed a team of technicians, ensuring efficient service delivery and smooth operations. Mentored new employees and team members, eliminating single-point failures and increasing ticket resolution efficiency. Fostered a collaborative and growth-oriented environment, promoting continuous learning and improvement. Built strong relationships with key clients, gaining a deep understanding of their unique requirements. Provided tailored solutions that consistently exceeded client expectations, contributing to the growth and retention of key accounts. Demonstrated a commitment to client satisfaction, driving customer loyalty and long-term partnerships. Engineered and implemented customized solutions that resulted in a 25% revenue growth for the team. Achieved a nearly 30% reduction in wait time for L2-L3 tickets for 200 users. Increased ticket resolution efficiency by mentoring new employees and team members. Exhibited excellent communication and interpersonal skills. Displayed strong analytical and critical thinking abilities, quickly identifying and addressing technical issues. Proactively and innovatively sought new ways to improve processes and deliver high-quality results.

Kalamazoo County, Michigan, United States

Architected a robust software platform for a multi-node embedded system, enabling the automation of office equipment. This involved designing and implementing the underlying framework, ensuring scalability and seamless integration of various components.Created schedules and requirements for the project, outlining the necessary milestones and deliverables. Through meticulous planning and coordination, I ensured the timely execution and successful completion of the project.Identified key performance indicators (KPIs) to measure the effectiveness and efficiency of the embedded system. By establishing measurable goals, I enabled effective monitoring and evaluation, leading to continuous improvement.Implemented a structured software development lifecycle (SDLC) to guide future work on the embedded system. This involved defining processes, establishing coding standards, and implementing testing methodologies to ensure high-quality software development.As an embedded system blank page designer, I demonstrated expertise in system architecture, project management, and software development methodologies, contributing to the successful automation of office equipment.

Houston, Texas, United States

As a QA Engineer focused on software safety and conformance, I played a pivotal role in ensuring adherence to applicable federal requirements, particularly 62304 standards. Key responsibilities included:Ownership of software safety: I took charge of ensuring the safety of software products, performing thorough assessments and evaluations to verify compliance with safety standards. This involved conducting rigorous testing, identifying potential risks, and implementing mitigation strategies to enhance software safety.Integral player in design review: Collaborating closely with the development team, I actively participated in design reviews to ensure that software followed the established Software Development Life Cycle (SDLC) and complied with applicable federal requirements. By providing valuable input and insights, I contributed to the development of high-quality and compliant software solutions.Initiation of Root Cause Analysis (RCA) reports: When software defects occurred, I proactively initiated RCA reports to identify underlying causes and trends. By analyzing these reports, I gained valuable insights into software defect patterns, allowing me to implement effective SDLC changes to prevent similar issues from recurring.Ownership of software repository commits: I maintained responsibility for managing software repository commits, ensuring that the codebase remained up-to-date and aligned with the established SDLC processes. This involved overseeing version control, coordinating with development teams, and promoting best practices for code management and collaboration.

Kalamazoo, Michigan, United States

As a Senior Software Engineer for a medical device company, I played a crucial role in overseeing the successful launch of a product. Key responsibilities included:Software lead of a multinational team: I provided leadership and guidance to a diverse team spanning four countries. Collaborating closely with team members, I fostered effective communication, promoted a collaborative environment, and ensured seamless coordination throughout the software development lifecycle.Lead development of Class C medical device: I spearheaded the development efforts of a Class C medical device. This involved overseeing the entire software development process, from design to implementation, ensuring compliance with industry standards and regulations specific to medical devices.Software lead for design, documentation, and implementation: I took charge of software design activities, creating comprehensive and robust software architectures. Additionally, I facilitated the documentation process, ensuring accurate and up-to-date technical specifications and design documents. As the software lead, I actively participated in the implementation and conducted thorough code reviews to maintain high code quality and adherence to best practices.Ownership of system integration into Medical Device Standards: I ensured the seamless integration of the software system into the Medical Device Standards framework. This involved conducting rigorous testing, performing risk assessments, and implementing appropriate mitigation strategies to guarantee compliance and patient safety. Furthermore, I ensured proper source control management, overseeing version control and enforcing SDLC implementation.Owned R&D for integrating WiFi into next-generation Surgical waste devices: I led the research and development efforts aimed at integrating WiFi connectivity into next-generation Surgical waste devices.

Kalamazoo, Michigan Area

As a Software Engineer specializing in embedded systems, I contributed to the development and integration of software primarily on embedded microchips within a multi-node system. Key responsibilities included:Implementing software on embedded microchips: I developed and programmed software for embedded microchips, ensuring seamless functionality and compatibility within the overall system architecture. This involved writing efficient and optimized code, performing debugging and troubleshooting, and conducting rigorous testing to validate software performance.Integration of chips into technology stacks: I played a crucial role in integrating the embedded microchips into larger technology stacks. This required collaborating with cross-functional teams, such as hardware engineers and system architects, to ensure smooth integration and compatibility between different components. I actively participated in integration testing, verifying the interoperability of software and hardware components.Development in Illixi framework: I utilized the Illixi framework for software development, leveraging its capabilities to create robust and efficient embedded software solutions. I implemented software functionalities, adhering to coding standards and best practices specific to embedded systems. By leveraging the Illixi framework, I facilitated the development process and improved overall software quality.GUI implementation for next-generation Surgical Waste device: I took charge of implementing the graphical user interface (GUI) for a next-generation Surgical Waste device. This involved designing and developing user-friendly interfaces, ensuring intuitive navigation and seamless interaction for end-users. By incorporating GUI elements, I enhanced the usability and user experience of the device.tools used: I2C, RS232, RS485, UART, GPIO, PIC32, PIC18, and PIC 24

Chandler, Arizona

As an Automation/Manufacturing Engineer, I was responsible for managing software metrics and conducting data analysis to drive process improvements. Key responsibilities included:Ownership of managing software metrics: I took charge of collecting, analyzing, and interpreting software metrics to gain insights into the performance and efficiency of manufacturing processes. This involved utilizing tools such as R and Python to generate reports that highlighted trends and identified areas for improvement.Data analysis for process optimization: I conducted in-depth data analysis to identify bottlenecks, inefficiencies, and opportunities for automation within manufacturing processes. By leveraging statistical analysis and visualization techniques, I provided actionable recommendations for process optimization, ultimately improving productivity and reducing errors.Implementing software fixes to human-centric problems: Recognizing the importance of addressing human-centric issues in manufacturing, I implemented software fixes to streamline operations and enhance worker productivity. By identifying pain points and collaborating with cross-functional teams, I developed software solutions that improved ergonomics, reduced manual intervention, and enhanced overall worker experience.Continuous improvement through trend analysis: Through the analysis of software metrics and data trends, I identified areas for continuous improvement. This involved monitoring key performance indicators (KPIs) and implementing software fixes based on the insights gained. By staying proactive and responsive to emerging trends, I contributed to a culture of continuous improvement within the manufacturing environment.Increased productivity by automating manual processes, and using machine learning to find simple solutions for product line optimization.

Rio Rancho

Support Tech II - Extended Learning IT Services

Albuquerque, New Mexico Area