Jacob Coffey Email & Phone Number

Norcross, Ga, Us

Spearheaded the development and integration of the company's ecommerce platform, resulting in a 40% increase in sales revenue.Led and trained other developers, fostering a collaborative and high-performing work environment.Developed complex code modules, database objects, and automated jobs using Microsoft technologies, PHP, and web development languages to facilitate ecommerce adoption.Implemented critical integrations between the ecommerce platform and SAP S4 HANA ERP system, streamlining business operations.Designed and executed frontend solutions using modern web development frameworks, ensuring responsive and user-friendly interfaces.Leveraged extensive server architecture knowledge to optimize system performance and scalability.Automated business processes, including Jira data extraction to the company data warehouse, reducing project managers' reporting workload by 30%.Provided ongoing support, feature enhancements, and break-fix solutions, ensuring 99.9% uptime for the ecommerce platform.Utilized agile methodologies to manage project lifecycles, from requirement gathering to deployment and maintenance.

Served as the primary point of contact for high-profile clients, managing their custom software needs and ensuring optimal performance of Chimera's solutions.Developed and maintained web applications using a diverse tech stack including .NET, PHP, SQL Server, CSS, jQuery, JavaScript, and TypeScript.Configured and maintained servers and networks, ensuring high uptime and security through regular patching and updates.Provided comprehensive IT support, including PC troubleshooting and repair, network configuration, server maintenance, and end-user assistance.Implemented responsive design principles to enhance user experience across multiple devices and platforms.Collaborated with cross-functional teams to integrate client feedback into software improvements and new feature development.Utilized version control systems and agile methodologies to manage code bases and project workflows efficiently.

Managed daily operations of the store, including sales, customer service, inventory management, and administrative duties. Built, repaired, and optimized custom PCs, laptops, tablets, and smartphones, ensuring high-quality hardware solutions for diverse client needs. Designed and implemented office network solutions for small to medium-sized businesses, including LAN/WAN setup, Wi-Fi configuration, and network security measures. Conducted on-site and remote troubleshooting for hardware, software, and network issues, maintaining a 95% customer satisfaction rate. Performed regular system maintenance, including OS updates, antivirus management, and performance optimization across various devices and platforms. Advised clients on technology purchases, aligning recommendations with their specific needs and budget constraints. Implemented point-of-sale systems and inventory tracking software to streamline store operations. Trained and mentored junior staff members on technical skills and customer service best practices. Managed vendor relationships and negotiated with suppliers to ensure competitive pricing and product availability.