Jake Cohn Email & Phone Number

New York, Ny, Us

And Chill is an award winning conversational platform that fights user indecision and gives people back their leisure time. The recipient of overwhelmingly positive reviews from the leading sites in tech (TechCrunch, Wired, Engadget, The Next Web), news, and culture (New York Observer, Daily Mirror, Brit + Co, Polygon), as well as incredible praise from leaders and influencers at The New York Times, HUGE, Poncho, MAZ, and more, we pride ourselves on providing uniquely delightful experiences that bring recommendations a huge leap forward into the 21st century.We are an original launch partner of Google Home, among 25 other widely successful partners including Fandango, Buzzfeed, and Dominos, allowing users to find what to watch just by using their voice. And Chill worked with AdLingo, a Google Area 120 startup, helping pioneer a new era in advertising powered by conversational ads. RetailMeNot and Dominos advertise on our platform. We are a selection in the 2017 Webby Awards in the 'Best Messaging App' category.At And Chill, we do movie recommendations completely differently. We craft every user-facing detail, from the conversation to the movie picks, into a seamless experience that makes users smile. Our intense care and consideration shines through into something meaningful.I love looking at all things over and over again, finding ways to make them better. Improvement and big strides are always an opportunity.

Boston, Massachusetts, Us

The Startup Leadership Program (SLP) is a highly selective, 80-hour, 6-month world-class training program and lifetime network for outstanding founders and innovators. SLP Fellows have founded 700 companies that have raised $500 million and has been featured in Forbes, TechCrunch, and TEDx. The program focuses on developing the entrepreneur to become the next generation of leading startup CEOs.

The beginnings of what would become And Chill. Roots, values, principles, and vision were very similar.

New York, Ny, Us

• Optimized CRM and rooted out inefficiencies. Streamlined dept. from 3 FT/1 PT to 1 FT/1 PT. Decreased ticket response time by > 50% and improved CSAT by > 25%.• Managed thousands of user accounts, coordinating between internal system and Dish Network

Mountain View, Ca, Us

• Organically lead the 2-4 person Support Specialist team.• Selected to work on missing docs and lead effort to improve Missing Docs Troubleshooter website. Used user data and reports to increase found documents by > 10%.• Reported on user experience issues, incorporating real user data to influence stakeholders to increase max sharing limit and improve spam filter errors for common mail domains.

New York, Ny, Us

• In real time, managed > 1000 requests from end to end.• In charge of texting with delivery/servicemen and customers, researching locations and routes, invoicing and charging users, and making payments to delivery/servicemen.• Managed, hired, trained, and on-boarded > 25 request Delivery/Servicemen, and managed 2 Operations interns

New York, Ny, Us

• Co-lead in the development of a newer, more efficient case tracking system and a new document creation program.• Created legal debt trading documents for attorney’s review and worked with the firm’s case tracking system.• Compiled documents necessary for trade closings.