Jacob Meeks Email & Phone Number

Denver, Co, Us

St. Louis, Missouri, Us

New York, New York, Us

• Managed a team of 5-10 Recruiters in the IT and Engineering Industries• Developed, trained, and managed a ‘near-shore’ team based in Mexico City to source and support our onshore Recruiters• Delegated requisitions to Recruiters to ensure coverage within the SLA (service-level agreement) deadlines based on client contracts• Lead daily ‘huddles’ to discuss team/individual capacity, challenges, solutions, and communicated business updates• Managed candidates in client VMS tools including SmartTrack and Fieldglass

• Lead a team of 3-8 Recruiters in the IT and Engineering Industries• Delegated requisitions to Recruiters to ensure coverage within the SLA (service-level agreement) deadlines based on client contracts• Lead daily ‘huddles’ to discuss team/individual capacity, challenges, solutions, and communicated business updates• Consistently met or exceeded weekly, monthly, and quarterly KPI’s (Key Performance Indicators)

• Connected top talent with Fortune 500 Companies in the IT and Engineering industries• Coached and developed talent to exceed employers’ needs• Managed candidate and employer information in ATS systems including Salesforce, SmartSearch, and Bullhorn

• Identified potential candidates and business leads utilizing internal and external resources• Connected top talent with Fortune 500 Companies in the IT and Engineering industries

Waukee, Iowa, Us

The Brainery is a multi-phase, two year development program in which program participants move to regional offices across the Midwest and Southwest for on-the-job training. The Brainery offers participants brief experience along various learning paths. It is critical to learn from successful industry leaders and subject matter experts. The Brainery offers extensive networking, mentoring and coaching opportunities as well a structured learning approach that includes classroom-based and hands-on training.• Provided account management support for Senior Consultants to coordinate client work internally• Communicated daily with clients, insurance companies, vendors, and internal teams to ensure proper administration of accounts• Processed applications, reviewed and delivered policies, and performed policyholder service• Drafted RFP’s (Request for Proposals) on behalf of clients to ensure they were receiving the best benefit package for the best price• Scheduled and held meetings with clients on a monthly basis• Assisted with research on client issues and questions and followed-up in a timely manner

• Promoted to manager after 7 months for positive work ethic and dedication to job responsibilities• Trained new employees on work procedures and customer service• Improved ability to resolve problems through addressing customer complaints effectively• Recognized for customer service skills• Further developed internal and external communication skills by interacting with customers on a daily basis

Atlanta, Georgia, Us

• Developed ability to work independently• Learned appreciation for the attention to details• Created process resulting in improved efficiency of two packaging machines