Jacob Mitchell Email & Phone Number

Long Beach, California, US

• Steadily advanced through a series of promotions based on proven performance, contributions, and achievements; earned national executive recognition as COVID Response Key Role Player in 2021.
• Standardized processes and procedures surrounding contract security guard deployment, executive protection, access control, visitor access, ID badges, unplanned termination protocol and Bluetooth access credentials.
• Established enterprise-wide training programs for field personnel safety and instructed several thousand field personnel via in person and virtual training sessions for our most vulnerable employee groups.
• Shaped strategy to identify high-risk employees via job hazard analysis (JHA) interviews and implemented strategies to reduce risk.
• Developed processes, monitoring and protocol for personal field safety device deployments to high-risk employees.
• Established safety and security protocol for mobile health units designated to deploy in urban environments and provide services to members.

Long Beach, California, US

• Standardized access control and ensured rigorous compliance with local, state, federal, HIPAA, and company policies by flawlessly converting Indala and EntraPass systems to Lenel across 74 locations.
• Formalized new policies for corporate office access control, visitor management, threat response, contractor access, visitor access, executive protection, Bluetooth access credentials, and field worker safety.
• Championed full-scope visitor management technology through introduction of Envoy software, policy development, and integration with existing Active Directory program.
• Achieved 100% success rating during all seven and a half years with company for SOC 2 audits measuring data center and access control compliance.
• Directed, supervised, mentored, and motivated eight full-time employees and 30+ contracted security guards spanning all locations nationwide.
• Established and rolled out training programs, materials, and techniques for physical security specialists and protection services operations center operators.

Long Beach, California, US

• Worked closely with Safety and Security managers on various projects to assist department and organization with key projects related to Physical Security and Health and Safety.
• Assisted HR department with high-risk terminations in person as a specialized protection asset to ensure all parties were safe.
• Developed key daily, monthly and weekly metrics, tracking protocol for task progress and training protocol for department specialists and created file system organization protocol.
• Worked with ServiceNow IT Ticketing system to update format and information for Physical Security Tickets. Helped reduce turnaround time for high-value tickets and fulfilled requests to support all employees in over 19.
• Helped develop B.O.L.O. response protocols and procedures for high-risk threats enterprise wide.

San Clemente, CA, US

In charge of Warehouse Operations including:Acquisition of hard to find Integrated Electronic PartsCreating proper workflow for warehouse associatesShipping and Receiving of all parts

Assessed environmental risk and deployed mitigation strategies to reduce hazardous incidents.Utilized interpersonal communication skills to de-escalate situations and provide effective conflict resolution.Used swift reaction tactics to neutralize threats and ensure safety of patrons and staff.

Carlsbad, CA, US

Customized training programs for clients according to health, wellness, and fitness goals. Provided instruction and guidance to clients regarding proper exercise form to avoid injury.Create an environment that strived to develop individuals physically, mentally and emotionally in a positive way.Teaching the discipline and joy of focused effective exercise.

Mission Viejo, California, US

Enforced rules and regulations, and maintained order to ensure safety and accident prevention. Responded to emergency situations and used safety/rescue equipment as needed.

Minneapolis, MN, US

Investigated potential threats, fraud and theft for the store by utilizing various security systems and measures.Wrote in-depth reports based on information received from threat monitoring and coordinated with local law enforcement to apprehend guilty individuals.Developed cases on individuals who consistently stole low-value merchandise in order to.