Jacob Mortensen

Jacob Mortensen Email and Phone Number

Change Management | Project Management | Leadership | Optimization | Development | Concept | Negotiation | Coaching | Team | PR | Branding | Marketing | SoMe | Communication | Auto | Strategy @ Toyota Material Handling Danmark
slangerup, hovedstaden, denmark
Jacob Mortensen's Location
Ringsted, Region Zealand, Denmark, Denmark
About Jacob Mortensen

I have a broad knowledge of cars, Business development, costumers and SoMe with over 35 years of work experience in the 🏎 car industry from Workshop manager, to Car importer, PR at FDM to Concept Manager Bosch Car Service. You will experience a person who:✔is very business-oriented with a strategy for development and optimization for the benefit of growth and the good customer experience.✔has experience with optimization and change management, both as a leader of a team and as a chain manager for independent and privately owned workshops.✔is good at creating and maintaining positive relationships both externally and internally and has a broad network in the automotive industry.✔has experience with concept and campaign development, from idea to execution and analysis✔has experience in making videos, writing articles for SoMe and has participated as subject expert in newspapers, radio and TV programmes.✔is very diplomatic, proactive and solution-oriented both as a manager and in relation to customers and business partners.✔have a great understanding of the business process in the automotive industry throughout my broad career.✔is administratively strong, is fact-oriented, works analytically and structured with my tasks.✔can maintain an overview in stressful situations and has extensive experience with customer conflict management and critical journalists.✔is good at conveying and communicating both in writing and speaking with people at all levels and works well both independently and as part of a team.✔takes responsibility and thrives on being a decision-maker and setting the direction.✔has experience with project work both internally as workshop manager, chain manager and internationally through FDM✔am very honorable in my work and passionate about making a difference.

Jacob Mortensen's Current Company Details
Toyota Material Handling Danmark

Toyota Material Handling Danmark

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Change Management | Project Management | Leadership | Optimization | Development | Concept | Negotiation | Coaching | Team | PR | Branding | Marketing | SoMe | Communication | Auto | Strategy
slangerup, hovedstaden, denmark
Employees:
150
Jacob Mortensen Work Experience Details
  • Toyota Material Handling Danmark
    Servicechef
    Toyota Material Handling Danmark Aug 2024 - Present
    Region Sjælland, Danmark
  • Robert Bosch A/S
    Kædechef
    Robert Bosch A/S Oct 2019 - Aug 2024
    Ballerup, Region Hovedstaden, Danmark
    Som Kædechef for Bosch Car Service har jeg stået for BCS koncept udvikling, branding af BCS kæden, værkstedsoptimering, presse ansvarlig for kæden, udviklet og igangsat AC-kampagnen, tekster til artikler og presse, projektleder på videoproduktion, afvikling af messer, events og regionsmøder. Optimering og driften af lærlinge konceptet. Udviklet og driften af Bosch Car Service EV-konceptet. Bosch repræsentant i Dansk e-Mobilitet, Dansk Bilbranche Råd samt forskellige netværksgrupper.
  • Just Help Me (Få Mere Overskud)
    Ejer (Bibeskæftigelse)
    Just Help Me (Få Mere Overskud) Feb 2018 - Oct 2020
    Ringsted, Region Sjælland, Danmark
    Tilbyder hjælp til kommunikation og markedsføring på sociale medier til mindre virksomheder. Kunderne er online på sociale medier som Facebook, YouTube, Instagram og lignende afhængigt af dit produkt. Kunderne er dagligt online og de skal kunne finde dig og din virksomhed online. Brug din tid og resurser på dine kompetencer og dine kunder.Vi kan hjælpe dig med at håndtere dine kunder både i markedsføring og og i dagligdagen..... Lad os hjælpe dig til at “Få mere overskud”.
  • Autoconsult V/Preben Egelund
    Homologerings-Ingeniør
    Autoconsult V/Preben Egelund Jun 2018 - Feb 2019
    Københavnsområdet, Danmark
    Brugt mine mange års kundeerfaringer til positiv kundefokus. Arbejdet struktureret og faktabaseret med Data-erklæring, og anden dokumentation samt udførelse af køretest. Optimering af Facebook med branding strategi, forbedring af kunde dialog og udarbejdelse af videoer og tekster til oplæg på FB.
  • Interdan Bil A/S
    Costumer Satisfaction And Dealer Development
    Interdan Bil A/S Aug 2015 - May 2018
    Hovedvejen 1, 2600 Glostrup
    Ansvarlig for kundesupport hos Citroën og Peugeot importør.Sammenfletning af Citroën kundesupport med Peugeot kundesupport.Kundehåndtering igennem email, tlf., CRM system og Facebook.Forhandler coaching og undervisning i købeloven og CRM systemForhandler udvikling, optimering, optimering af værksted kvalitetskontrol og Mystery ShoppingAnsvarlig for kommunikationen med FDM, advokater og Bilklage.dk
  • Fdm
    Videns- Og Pressetalsmand
    Fdm Nov 2011 - Jul 2015
    Kongens Lyngby
    Projektledelse, Presse talsperson, radio og tv erfaring, webartikler, Medlem af nordisk samarbejde fir bilklubber, Member of FiA Technical Working Group in Bruxelles.
  • Fdm
    Videns- Og Pressetalsmand
    Fdm Nov 2011 - Jul 2015
    Bruxelles-Området, Belgien
    Medlem af Technical Working Group hos FiA Bruxelles. Løbende møder og netværk med de andre europæiske søster klubber. Koordinering af fælles europæiske projekter eksempelvis snyd med kilometer på brugte biler og hvem ejer bilens data. Erfarings udveksling af forbrugernes oplevelser med bilen eller værkstederne. Koordinering af fælles test projekter. Koordineret politisk pres på bil producenterne. Koordinering af fælles holdninger til EU direktiver eller lignende.
  • K.W. Bruun Import A/S
    Kundesupport
    K.W. Bruun Import A/S Feb 2004 - Nov 2011
    Peugeot Danmark, Kundesupport, kundehåndtering pr. e-mail, brev og tlf., Sparring og vejledning til værkfører om kundehåndtering, undervist i købelov og garanti
  • Mercedes Benz Ringsted
    Værkfører
    Mercedes Benz Ringsted May 2000 - Feb 2004
    Ringsted
    Optimering, effektivisering, implementering af nyt garanti system, indfører ekstra bilmærke, udbygning af værkstedsfaciliteterne, kundeservice, fakturering, personale håndtering
  • Forsvaret
    Sergeant
    Forsvaret Aug 1998 - May 2000
    Næstved
    Sergent i Næstved, værksteddrift, service og vedligeholdelse af alle køretøjer. Uddannelse af værnepligtige. Undervisning og udvikle værnepligtige.
  • Mercedes Benz Slagelse
    Mekaniker
    Mercedes Benz Slagelse Aug 1995 - Aug 1998
    Slagelse
    Service og reparationer af person og varebiler
  • Forsvaret
    Sergeant
    Forsvaret Feb 1993 - Aug 1995
    Bornholm
    Forsvarets Mellemleder uddannelse. Undervise og udvikle værnepligtige. Udsendt som FN soldat til Kroatien

Jacob Mortensen Skills

Automotive Automobile Vehicles Business Strategy Sales Process Customer Satisfaction Negotiation Change Management Team Leadership Sales Management Project Management Automotive Aftermarket Management Organizational Development Press Relations Tv Production Radio Production

Jacob Mortensen Education Details

Frequently Asked Questions about Jacob Mortensen

What company does Jacob Mortensen work for?

Jacob Mortensen works for Toyota Material Handling Danmark

What is Jacob Mortensen's role at the current company?

Jacob Mortensen's current role is Change Management | Project Management | Leadership | Optimization | Development | Concept | Negotiation | Coaching | Team | PR | Branding | Marketing | SoMe | Communication | Auto | Strategy.

What schools did Jacob Mortensen attend?

Jacob Mortensen attended Iba Erhvervsakademi Kolding, Kea - Københavns Erhvervsakademi, Kea - Københavns Erhvervsakademi, Forsvarets Sergentskole I Avedøre, Mercedes Benz Ringsted, Skovbo Privatskole.

What are some of Jacob Mortensen's interests?

Jacob Mortensen has interest in Frivilligt Arbejde, Education, Motorcykel, Ledelse, Ny Viden.

What skills is Jacob Mortensen known for?

Jacob Mortensen has skills like Automotive, Automobile, Vehicles, Business Strategy, Sales Process, Customer Satisfaction, Negotiation, Change Management, Team Leadership, Sales Management, Project Management, Automotive Aftermarket.

Who are Jacob Mortensen's colleagues?

Jacob Mortensen's colleagues are Ho Wan Au, Jakob Bjerregaard, Anders Karlsen, Søren Birk, Hanne Lützen-Laursen, Michael Willumsen, Heidi Hansen.

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