Jacob Soriano Email & Phone Number

Los Angeles Metropolitan Area

Santa Paula, CA

• Identify and understand sales channels, markets, and new prospect opportunities
• Communicate effectively with customers and new prospects to build trust-based relationships
• Exceeded sales goals by 56% in the last quarter
• Averaging 40 calls per day to prospective clients

Ventura, CA

• Managed social media campaigns, created reports and incorporated solutions using data from Google Analytics
• Improved marketing strategy by 35% using increasing social media engagement, correlating with increased sales
• Directly managed community outreach programs to increase interest in brand products
• Created advertisements in Adobe Photoshop and Adobe Illustrator for print and online sales

Ventura, CA

• Consistently hit sales goals of $20K per month and 4 bike sales per day
• Managed a team of 10 employees, coordinating employee schedules and training programs
• Recruited, interviewed, developed, evaluated, coached and counseled all employees
• Developed and fostered community partnerships with neighboring retail stores
• Communicated and developed relationships with industry reps and vendors
• Created and managed orders through POS system to ensure timely and accurate ordering

Ventura, CA

• Maintained strong customer service skills leading to promotion as Sales Manager
• Made successful purchasing recommendations by using product knowledge
• Consistently created customer rapport with follow-up calls and invitations to store-held events
• Aided Spanish-speaking customers, increasing repeat and loyal customers by 30%

Ventura, CA

• Consistently created a welcoming environment for the customer by greeting and quickly responding to their inquiries and needs
• Knowledgeable in all merchandise categories and able to make appropriate suggestions to the customers
• Ensured that all customers received good service and quality merchandise
• Stocked, replenished and organized merchandise with accuracy and efficiency, completing the task 15% faster than average associates

Thousand Oaks, CA

• Assisted an average of 40 customers per day in finding or selecting items, providing recommendations, and resulting in a promotion in three months from Sales Associate
• Supervised and trained new employees about LUSH products, history, practices and how to maintain company culture
• Developed sales goals and formulated ongoing daily, monthly and yearly objectives
• Responsible for opening and closing the store
• Greeted and interacted consistently with customers through product demos and consultations
• Cash handling experience