Jacob Mushi Email & Phone Number

Web Hosting Management:Oversee the company's web hosting infrastructure, ensuring stability, performance, and availability.Configure and maintain web servers, including Apache, Nginx, and other relevant server software.Monitor server resources, optimize configurations, and troubleshoot hosting-related issues.Domain Registration and Management:Assist customers with domain name registration, transfers, and DNS configuration.Manage domain portfolios, ensuring accurate and up-to-date records.Coordinate with domain registrars to resolve domain-related issues.Server Administration:Administer and maintain both physical and virtual servers, ensuring optimal performance and security.Monitor server health and resource usage, implementing necessary optimizations.Configure and manage server software, including operating systems, databases, and server-side applications.Cybersecurity:Implement and maintain security measures to protect the company's infrastructure and customer data.Conduct regular security audits and vulnerability assessments.Respond to and mitigate security incidents and breaches.DNS System Management:Manage DNS infrastructure, including configuring and maintaining DNS servers.Ensure DNS records are accurate, up-to-date, and properly configured.Troubleshoot and resolve DNS-related issues.Digital Marketing Support:Collaborate with the marketing team to implement digital marketing strategies.Provide technical support for digital marketing campaigns, including website analytics, tracking pixels, and conversion tracking.Website Design and Development:Assist in website design and development projects for clients.Collaborate with designers and developers to create visually appealing and functional websites.Optimize websites for performance, responsiveness, and search engine optimization (SEO).Bulk SMS Management:Coordinate and manage bulk SMS campaigns for clients.Ensure timely delivery of SMS messages and monitor campaign performance.Troubleshoot issues related to SMS delivery or integration.Technical Support:Provide technical assistance and support to customers via email, phone, or live chat.Troubleshoot and resolve customer issues related to hosting, domains, DNS, and other technical services.Documentation and Reporting:Maintain accurate documentation of technical processes, configurations, and troubleshooting procedures.Prepare reports on system performance, security incidents, and customer support metrics.

Listed skills include Ict Consultancy, Networking, Public Speaking, Customer Service, and 6 others.