Jacob Carrasco

Jacob Carrasco Email and Phone Number

Client Relationships Analyst at Berry Appleman & Leiden LLP @ Berry Appleman & Leiden LLP
Jacob Carrasco's Location
Dallas-Fort Worth Metroplex, United States
Jacob Carrasco's Contact Details

Jacob Carrasco work email

Jacob Carrasco personal email

n/a
About Jacob Carrasco

Jacob Carrasco is a Client Relationships Analyst at Berry Appleman & Leiden LLP at Berry Appleman & Leiden LLP. He possess expertise in leadership, writing, information technology, social media, visual communication and 20 more skills.

Jacob Carrasco's Current Company Details
Berry Appleman & Leiden LLP

Berry Appleman & Leiden Llp

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Client Relationships Analyst at Berry Appleman & Leiden LLP
Jacob Carrasco Work Experience Details
  • Berry Appleman & Leiden Llp
    Client Relationships Analyst
    Berry Appleman & Leiden Llp Nov 2022 - Present
    Richardson, Texas, United States
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  • Peloton Interactive
    Member Support Team Lead
    Peloton Interactive Apr 2021 - Oct 2022
    Plano, Texas
    • Facilitated weekly team coachings to disseminate new and important information to Billing support associates• Created useful learning materials and led quality supplemental trainings for assigned associates • Implemented custom team reporting for the weekly department average of 4,000 interactions and 250 banking disputes to track and coach progress to Peloton’s standard• Planned and hosted meetings with department leaders to develop new SOPs and manage existing projects for Peloton Billing and Member Support departments
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  • Peloton Interactive
    Member Support Associate
    Peloton Interactive Jun 2020 - Mar 2021
    Plano, Texas
    • Resolved inquires from Members regarding Peloton Bike, Tread, and App and offerings• Interacted directly with Members on the phone, live chat, and email to manage tickets• Processed financial inquiries to resolution through diligent and attentive proofing of Peloton policy• Investigated fraudulent activity through the assistance of financial systems and to assure and protect Peloton’s purchase experience
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  • Smoothie King (Skfi)
    Store Manager
    Smoothie King (Skfi) May 2017 - Oct 2018
    Bryan/College Station, Texas Area
    - Created work schedules according to sales volume and number of employees- Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings- Oversaw receiving and display for incoming products, meeting planned promotions and seasonal rotation for sales events- Responded to customer concerns with friendly knowledgable service and remedied issues promptly and effectively
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Jacob Carrasco Skills

Leadership Writing Information Technology Social Media Visual Communication Sales Microsoft Powerpoint Troubleshooting Telecommunications Communication Adobe Photoshop Microsoft Office Microsoft Word Microsoft Excel Time Management Editing Microsoft Outlook Customer Service Music Technology Technical Support Adobe Premiere Pro Management Analytical Skills Adobe Creative Suite Statistical Methods

Jacob Carrasco Education Details

Frequently Asked Questions about Jacob Carrasco

What company does Jacob Carrasco work for?

Jacob Carrasco works for Berry Appleman & Leiden Llp

What is Jacob Carrasco's role at the current company?

Jacob Carrasco's current role is Client Relationships Analyst at Berry Appleman & Leiden LLP.

What is Jacob Carrasco's email address?

Jacob Carrasco's email address is ja****@****cle.com

What schools did Jacob Carrasco attend?

Jacob Carrasco attended Texas A&m University.

What skills is Jacob Carrasco known for?

Jacob Carrasco has skills like Leadership, Writing, Information Technology, Social Media, Visual Communication, Sales, Microsoft Powerpoint, Troubleshooting, Telecommunications, Communication, Adobe Photoshop, Microsoft Office.

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