Provide Support for VASCOR Employees using our Proprietary Systems. My job functions include but are not limited to:-- Tier 1 and 2 Helpdesk Support-- Tier 3 Application Support-- Mobile Device Management and Administration-- Creating MS SQL Store Procedures and Scripts for Support-- Create Reporting on Internal IT Systems using SSRS for MS SQL 2014 R2-- and much more....

Manage Server 2003 & 2008 EnvironmentsManage Server 2008 Terminal Server EnvironmentMaintain all Reports and Department Documentation for local, state, and federal agencies.Maintain all Web Design and Web Based ApplicationsMaintain all Information Technology Systems.Maintain SCCM 2007 Environment for Internal and Remote StationsProvide Desktop Support for Multiple Operating Systems including Windows XP, Vista, 7, Ubuntu 9 or higher and Fedora 8 or higher.Operate and Maintain a VMWare Server on a Server 2003 PlatformHuman Resources Assistant Maintain active Recruiting methods for new recruit firefighters.Handle Workman's Compensation and Accident Incident Records for on scene and training related injuries.Maintain Performance Reports on All Personnel.Maintain All Training records with the State of Kentucky Fire Commission Division.Process all Personnel Disciplinary Reports to appropriate person(s).Assist the Fire Chief with all records related to personnel and information systems.Fire Training Officer Maintain all active firefighter training certifications. Ensure that all personnel are receiving the proper training that is conducive to their skill level.Maintain all Fire Training Records with Internal Auditors and the State Cabinet for Training Records and Fire Related Information.** All records are coordinated also with the Department of Homeland Security and the Federal Emergency Management Agency.

Design system wide images for Windows XP and Windows 7 for all desktop and laptop users, providetechnical assessments for the CIO of Saint Joseph Hospital, Maintain a Linux Server and Cisco VLANfor image deployment, Coordinate VMWare ESXi Host and VMWare View with the server team for roamingusers. Maintain Ticket Management for all responsible areas in the domain. Maintain and develop adepartment wide sharepoint server

Principle duties consist of a variety of service and support operations. These operations include but are not limited to the following: Field Service, Internet and Phone Support, Service Line Repair and Installation Phone Support, and Underground Cabling Installation. Work as a Generalist for the Contractor

Performed variety of roles as a temporary fill in and on-call technician for multiple consulting and technical companies, performing multiple tasks including, but not limited to, forklift operator, line sorter, line picker, QC, audit specialist, and desktop maintenance, among others.

Worked as a NOC Administrator utilizing tools and reporting programs to maintain and troubleshoot a Global Enterprise Network. Performed helpdesk services for all Ashland Services and Employee's, including SAP Systems. Provide analytical reports to immediate supervisors about usage and availability. Print and Package all Reports for local and remote locations. SCCM 2007 Administration for System Change Management. Symantec Anti-Virus Management and Updates

Performed Account Modifications including Billing Research, Technical Support, ect.

Over The Road Dispatcher (OTR) Troubleshooter Maintained over 1200 drivers, routes, and shipments at one time. Provided Customer Support for break downs, and freight weight issues. Provided step by step directions to destinations for lost drivers. Work with Time Based Dispatching (Windows Operations)

Performed Inmate Population Control. Assisted with Inmate Transportation. Served with the Correctional Emergency Response Team