Jacob Petersen Email & Phone Number

As a seasoned Service Delivery Manager and Business Owner, I specialize in driving excellence in IT service management with a strong focus on the ServiceNow platform. My role involves aligning business objectives with technology solutions to deliver seamless and efficient services that enhance operational performance. With a proven track record in managing end-to-end service delivery, I leverage my expertise in ServiceNow to optimize processes, improve service quality, and drive continuous improvement. My commitment to innovation and customer satisfaction is at the core of everything I do, ensuring that the organisation achieves its strategic goals effectively.