AeroLeads people directory · profile
Jacob Potter Email & Phone Number
Senior Software Engineer
at
Dynatrace
1 work email found
@dynatrace.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Software Engineer
Location
Troy, Michigan, United States
Company size
Who is Jacob Potter? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Jacob Potter is listed as Senior Software Engineer at Dynatrace, a with 5617 employees, based in Troy, Michigan, United States. AeroLeads shows a work email signal at dynatrace.com and a matched LinkedIn profile for Jacob Potter.
Jacob Potter previously worked as Owner at Web Wizards Software Development and Technical Solutions Architect at Dynatrace. Jacob Potter holds Bachelor Of Science (B.S.), Computer Science from Western Michigan University.
Company email context
Email format at Dynatrace
This section adds company-level context without repeating Jacob Potter's masked contact details.
{first}.{last}@dynatrace.com
89% confidence
AeroLeads found 1 current-domain work email signal for Jacob Potter. Compare company email patterns before reaching out.
Profile bio
About Jacob Potter
At Dynatrace, my focus is on enhancing customer experiences by building robust full-stack TypeScript web applications and implementing agile methodologies. My role encompasses not only development but also the maintenance of critical customer support portals and internal tools, leveraging cutting-edge technologies like React, AWS, and SQL.With a strong foundation in technical solutions architecture, I've designed efficient workflows and configured Zendesk support platforms to optimize customer service. My commitment to software engineering best practices and my ability to manage complex cloud technologies contribute to the success of our agile team at Dynatrace.
Listed skills include Java, Customer Service, Linux, Ubuntu, and 40 others.
Current workplace
Jacob Potter's current company
Company context helps verify the profile and gives searchers a useful next step.
Dynatrace
9 roles
Jacob Potter work experience
A career timeline built from the work history available for this profile.
Role listed
Owner
Web Wizards Software Development
Senior Software Engineer
Responsible for building and maintaining Customer Experience Applications such as our Zendesk customer support portal and internal applications, including custom full-stack TypeScript Web Applications, utilizing technologies such as React, Express/Nestjs, Jenkins, Terraform, AWS, SQL, and more. Additionally, have experience with Golang. Focused on implementing Agile Methodologies via Scrum in addition to establishing software engineering best practices for the team.
Technical Solutions Architect
Responsible for the design of workflows, processes, and configurations of the Customer facing Zendesk Support Platform within Dynatrace. This includes gathering use cases from stakeholders, and from there designing configurations of macros, triggers, automation, etc to use in the daily support of Dynatrace Customers.
Apr 2021 - Jun 2022
Technical Support Manager
Managed a team of 8 support engineers to ensure high performance and a focus on customerexperienceBuilt out PowerBI data model and reports for support leadership team to provide business intelligenceon the state of our operations and performance of the teamWorked to modernize our support organization and increase efficiency, as well as shift focus and culture to improve customer experience
Jan 2019 - Apr 2021
Technical Support Team Lead
Led team of 4 for SME areaWorked directly with customers to resolve high severity and impact issues with DynatraceInvestigate and troubleshoot Dynatrace environment issues
Sep 2018 - Jan 2019
Technical Support Engineer
Oct 2017 - Sep 2018
Guardian Services Consultant
Dynatrace Guardian Consultant in the Detroit Metro region, Professionally Certified in Dynatrace AppMon, and Associate Certified in Dynatrace Saas/Managed, Synthetic Monitoring, and DCRUM. Driving change and maturity in process and culture through APM support, administration, configuration and maintenance; ensuring customer applications are operating at their peak performance.
Jan 2015 - Oct 2017
Team & coworkers
Colleagues at Dynatrace
Other employees you can reach at dynatrace.com. View company contacts for 5617 employees →
BS
Betsie Sutherland
Colleague at DynatraceGrand Rapids, Michigan, United States
View →
BC
Ben Caus
Colleague at DynatraceAustria
View →
MH
Martina Holzinger
Colleague at DynatraceAustria
View →
TW
Ted Wueste
Colleague at DynatraceWest River, Maryland, United States
View →
DM
David Melcher
Colleague at DynatraceClarkston, Michigan, United States
View →
KB
Kimberly B.
Colleague at DynatraceParker, Colorado, United States
View →
RM
Rick Mcconnell
Colleague at DynatraceMountain View, California, United States
View →
MS
Markus Strauss
Colleague at DynatraceIreland
View →
LM
Lauren Monaghan
Colleague at DynatraceMaidenhead, England, United Kingdom
View →
DL
Denis Leanos
Colleague at DynatraceColumbus, Ohio Metropolitan Area, United States
View →
Betsie Sutherland
Colleague at DynatraceGrand Rapids, Michigan, United States
View →
BC
Ben Caus
Colleague at DynatraceAustria
View →
MH
Martina Holzinger
Colleague at DynatraceAustria
View →
TW
Ted Wueste
Colleague at DynatraceWest River, Maryland, United States
View →
DM
David Melcher
Colleague at DynatraceClarkston, Michigan, United States
View →
KB
Kimberly B.
Colleague at DynatraceParker, Colorado, United States
View →
RM
Rick Mcconnell
Colleague at DynatraceMountain View, California, United States
View →
MS
Markus Strauss
Colleague at DynatraceIreland
View →
LM
Lauren Monaghan
Colleague at DynatraceMaidenhead, England, United Kingdom
View →
DL
Denis Leanos
Colleague at DynatraceColumbus, Ohio Metropolitan Area, United States
View →
1 education record
Jacob Potter education
-
Western Michigan University
FAQ
Frequently asked questions about Jacob Potter
Quick answers generated from the profile data available on this page.
What company does Jacob Potter work for?
Jacob Potter works for Dynatrace.
What is Jacob Potter's role at Dynatrace?
Jacob Potter is listed as Senior Software Engineer at Dynatrace.
What is Jacob Potter's email address?
AeroLeads has found 1 work email signal at @dynatrace.com for Jacob Potter at Dynatrace.
Where is Jacob Potter based?
Jacob Potter is based in Troy, Michigan, United States while working with Dynatrace.
What companies has Jacob Potter worked for?
Jacob Potter has worked for Dynatrace and Web Wizards Software Development.
Who are Jacob Potter's colleagues at Dynatrace?
Jacob Potter's colleagues at Dynatrace include Betsie Sutherland, Ben Caus, Martina Holzinger, Ted Wueste, and David Melcher.
How can I contact Jacob Potter?
You can use AeroLeads to view verified contact signals for Jacob Potter at Dynatrace, including work email, phone, and LinkedIn data when available.
What schools did Jacob Potter attend?
Jacob Potter holds Bachelor Of Science (B.S.), Computer Science from Western Michigan University.
What skills is Jacob Potter known for?
Jacob Potter is listed with skills including Java, Customer Service, Linux, Ubuntu, Mysql, Javascript, Html, and Dynatrace.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial