Jacob Preston Email and Phone Number
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Jacob Preston personal email
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I've elevated customer experiences that have significantly boosted company's ARR and NRR at both startups and established organizations. I am actively seeking opportunities with organizations that are customer-focused and add value to the end-user experience.In addition to my professional interests, my wife and I enjoy spending time with our two beautiful daughters (Landyn and Millie), our 2 dogs (Zoe and Maggie), traveling, and being active outdoors.
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Regional Development ManagerOpen Up Resources Mar 2024 - PresentMenlo Park, Ca, Us
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Customer Success ManagerClasskick Jan 2023 - Oct 2023Chicago, Illinois, UsOrchestrated end-to-end customer experience for the book of business, achieving a 92% renewal rate with top 25 Enterprise Customers and pioneering, defining, and scaling the renewal process for Classkick's entire book of business in 2022-2023. Spearheaded CRM integration for improved efficiency and organized cross-functional collaboration for tailored platform enhancements. -
Customer Success ManagerParentsquare May 2021 - Jan 2023Goleta, California, UsLed a premium segment team at ParentSquare, managing 10+ districts with 500,000+ student enrollments. Achieved a 200% upsell goal, developed custom onboarding plans, coached CSMs, collaborated with sales for new business, and established cross-functional processes for issue resolution and platform enhancements. -
Senior Customer Success ManagerEverfi Oct 2020 - May 2021Charleston, Sc, UsLed the end-to-end qualification and conversion of outbound school implementations, providing training and support for district leaders, teachers, and new hires. Acted as the point of contact for SSO troubleshooting, bug fixes, and liaised with school district officials to introduce EVERFI resources. Proactively engaged in new business development activities and contributed insights for the improvement of training materials to enhance user adoption. -
Customer Success ManagerEverfi Aug 2018 - Oct 2020Charleston, Sc, Us
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Client Development SpecialistGraphic Solutions, Inc. | Now Operating As Flywheel Brands, Inc. Mar 2018 - Aug 2018Hixson, Tennessee, UsExpert print partner, dedicated to understanding your brand, and supercharging your business and marketing initiatives through innovative print solutions. -
Regional Classflow User Engagement ConsultantPromethean Oct 2016 - Mar 2018Seattle, Washington, Us -
Education ConsultantPromethean Dec 2015 - Oct 2016Seattle, Washington, Us
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Building Leadership TeamPoplar Grove Elementary School Jul 2014 - Dec 2015Meeting, constructing, and implementing strategic plans for all of Poplar Grove. Including budget allocation, fundraising, curriculum implementation, and technology integration. -
Physical Education TeacherPoplar Grove Elementary School Aug 2011 - Dec 2015Kindergarten through fourth grade. Developed first adaptive physical education program for school. Team-taught with two other physical education specialists in which we developed a curriculum that was closely aligned with the state standards for a physically educated person. Assistant football coach for varsity and junior varsity at Freedom Middle School. Head Boys soccer coach for Poplar Grove Middle School, led team to back to back championships.
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Mac Physical Education CoordinatorFranklin Special School District May 2011 - Aug 2011Designed and implemented physical education curriculum.
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American Samoa Department Of EducationEducational Consultant Sep 2007 - Oct 20085th Grade English, Math & Science Teacher. Physical educational Teacher for grades Pre-K (3 Years - 5 Years) through 8th Grade. Curriculum design.
Jacob Preston Skills
Jacob Preston Education Details
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Bethel UniversityGeneral -
Middle Tennessee State University (Mtsu)Physical Education Teaching And Coaching
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High School
Frequently Asked Questions about Jacob Preston
What company does Jacob Preston work for?
Jacob Preston works for Open Up Resources
What is Jacob Preston's role at the current company?
Jacob Preston's current role is Customer Success Manager | Creating Unique Customer Benefits for 15+ Years.
What is Jacob Preston's email address?
Jacob Preston's email address is jp****@****rfi.com
What is Jacob Preston's direct phone number?
Jacob Preston's direct phone number is +120262*****
What schools did Jacob Preston attend?
Jacob Preston attended Bethel University, Middle Tennessee State University (Mtsu), High School.
What are some of Jacob Preston's interests?
Jacob Preston has interest in Children, Education, Health.
What skills is Jacob Preston known for?
Jacob Preston has skills like Coaching, Public Speaking, Technology Integration, Customer Service, Teaching, Leadership, Educational Technology, Event Planning, Leadership Development, Educational Leadership, Adult Education, Curriculum Design.
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