Jacob Proffitt Email & Phone Number

Managing IT with a focus on software development to support a high degree of growth while maintaining a stable production environment and adding new integrations and client tools. This includes managing hardware and software purchases, building the IT team, implementing responsible practices, and supporting technological investments in other core business areas. Working directly with company leadership to map a course for technology growth that will remain vibrant in future as well as supporting current technological needs.

Brought in to help rein in scattered development department and straighten out existing processes while bringing the company mainline business software up to date. Oversee key technology purchases and implementation. Consolidate disparate systems into an easily maintainable application architecture that will support heavy modification and highly customized supply-chain management. Ensure that all business rules and processes are maintained and capable of alteration as new business opportunities are identified.

Helped companies plan and implement sensitive software development initiatives. Lead architecture, environment, and development initiatives with key stakeholders to understand where technology could be best leveraged for maximum benefit. Ensured that those initiatives were executed with periodic course verification and correction for successful delivery.

Recruited to create and manage Software Development Department in a company experiencing extraordinary growth. Oversaw company technology and tool acquisition to support extreme expansion and provide enhanced service to customers, distributors, and internal staff. Worked with all company departments to discover needs and processes susceptible to automation. Ensured that developed solutions met those needs. Introduced development standards including documentation, release management and lead the establishment of a new quality assurance department.

Created, with partner, a company to meet the custom software needs of start-up companies in a vertical market. Researched vertical market start-up needs and common patterns. Helped design and test new engine to speed both development and processing speed. Developed relationships with other vertical market software providers to provide win-win solutions needed by start-ups. Was responsible for all company accounting and business requirements. Maintained staffing requirements to meet company needs.

Recruited by CEO to turn around bonus programming department, increase customer confidence and reduce support costs. Oversaw projections and estimates. Imparted industry expertise to internal staff and introduced requirements documentation standards. Consolidated out-sourced programming initiatives.

Managed world-wide distributor bonus program, including multiple-jurisdiction regulations and taxing authorities.

Promoted to manage the software development team responsible for all custom development of vertical market software. Supervised project estimation and testing. Assigned developers to projects and tracked developer performance. Reviewed and approved all changes to core source code for custom processing engine.

Developed and maintained print outsourcing add-on for core software, including requirements gathering, vendor relations, and support and maintenance.