Jacob S. Email & Phone Number

Herndon, VA, US

Ashburn, VA, US

𝐍𝐞𝐭𝐰𝐨𝐫𝐤𝐢𝐧𝐠:Proficient with Juniper products (JUNOS) including EX, QFX, MX, SRX, and SSR series.Experienced in configuring Ethernet, Optical, MPLS, and SDWAN technologies to optimize network performance and reliability.𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧:Utilized programming and automation tools such as Ansible and Python to streamline network management and operations.Implemented.

Designed and implemented IP networks for small and medium-sized businesses (1-250 users), with expertise in Fortinet, Cisco, and Palo Alto routers/NGFWs.Assisted the help desk with IT support tickets, addressing issues related to networking, server administration, Active Directory, Office 365, VMware ESXI, software, and multi-factor.

St Louis, MO, US

Facilitated the training of associates, fostering a culture of collaboration by inspiring and celebrating team accomplishments.Committed to maintaining the standards that make Panera Bread unique, keeping team energy and motivation high to ensure a positive customer experience.Managed café scheduling, aligning staff availability with café needs.Recruited.

St Louis, MO, US

Provided outstanding leadership to facilitate the success and development of my team.Maintained high standards of cleanliness, sanitation, food quality, and facility management within the restaurant.Oversaw the maintenance of facilities, including the building infrastructure (plumbing, air conditioning, security systems) and all equipment (ice machine.

St Louis, MO, US

Engaged with clients to understand and fulfill their catering needs, ensuring orders are processed efficiently and accurately.Coordinated catering orders to guarantee timely delivery and adherence to brand and food quality standards.Identified customer requirements and provided clear, effective communication to ensure high levels of satisfaction.Maintained.