Jacob Ratliff

Jacob Ratliff Email and Phone Number

Principal User Experience Researcher at MathWorks @ MathWorks
natick, massachusetts, united states
Jacob Ratliff's Location
Greater Boston, United States
Jacob Ratliff's Contact Details

Jacob Ratliff personal email

Jacob Ratliff phone numbers

About Jacob Ratliff

I have a wide range of UX skills from Researching to Designing, but my focus and specialization is in the area of Information Architecture, Information Design, and Data Architecture. I think of it as designing the information in such a way that it can be easily used by many layers and types of users.

Jacob Ratliff's Current Company Details
MathWorks

Mathworks

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Principal User Experience Researcher at MathWorks
natick, massachusetts, united states
Website:
mathworks.com
Employees:
5607
Jacob Ratliff Work Experience Details
  • Mathworks
    Principal Ux Researcher
    Mathworks May 2024 - Present
    Natick, Massachusetts, United States
    * Designed user workflows to implement Feature Control as a cross functional tool and cross functional process for CI/CD that users could leverage.* Lead the mixed-methods user research (e.g. Diary Studies) on implementing a Generative AI coding assistant for internal usage. * Own the data collection, analysis, and reporting for monitoring all development teams on use of the organization's software development framework.* Develop design strategy for internal applications. * Lead… Show more * Designed user workflows to implement Feature Control as a cross functional tool and cross functional process for CI/CD that users could leverage.* Lead the mixed-methods user research (e.g. Diary Studies) on implementing a Generative AI coding assistant for internal usage. * Own the data collection, analysis, and reporting for monitoring all development teams on use of the organization's software development framework.* Develop design strategy for internal applications. * Lead teams on department wide initiatives.* Work collaboratively with developers and cross-functional team members to brainstorm, research, plan, design and test innovative solutions to modern day scientific and engineering problems.* Lead, plan and facilitate a variety of user research and UX testing methods depending on the needs of the project. UX methods include quantitative and qualitative user research and statistical analyses, usability testing, workflow visualizations, customer interviews, surveys, and other innovative UX assessments.* Collaborate on paper and digital prototypes of varying fidelity.* Help teams interpret and understand user feedback and user research and testing results, and convert these insights into actionable design decisions.Contribute to requirements and design specifications. Show less
  • Mathworks
    Senior Ux Researcher
    Mathworks Apr 2021 - Present
    Greater Boston
    * Designed user workflows to implement Feature Control as a cross tool and cross functional process for CI/CD that users could leverage.* Lead the mixed-methods user research (e.g. Diary Studies) on implementing a Generative AI coding assistant for internal usage. * Own the data collection, analysis, and reporting for monitoring all development teams on use of the organization's software development framework.* Develop design strategy for internal applications. * Lead teams on… Show more * Designed user workflows to implement Feature Control as a cross tool and cross functional process for CI/CD that users could leverage.* Lead the mixed-methods user research (e.g. Diary Studies) on implementing a Generative AI coding assistant for internal usage. * Own the data collection, analysis, and reporting for monitoring all development teams on use of the organization's software development framework.* Develop design strategy for internal applications. * Lead teams on department wide initiatives.* Work collaboratively with developers and cross-functional team members to brainstorm, research, plan, design and test innovative solutions to modern day scientific and engineering problems.* Lead, plan and facilitate a variety of user research and UX testing methods depending on the needs of the project. UX methods include quantitative and qualitative user research and statistical analyses, usability testing, workflow visualizations, customer interviews, surveys, and other innovative UX assessments.* Collaborate on paper and digital prototypes of varying fidelity.* Help teams interpret and understand user feedback and user research and testing results, and convert these insights into actionable design decisions.Contribute to requirements and design specifications. Show less
  • The Mathworks
    User Experience Specialist
    The Mathworks May 2016 - Apr 2021
    Greater Boston Area
    * Made recommendations about which usability methods to use to answer questions about users and design directions based on projects' needs, goals and constraints.* Collaborated and created low, medium and high fidelity prototypes.* Conducted user research, identified pain points, and developed user profiles.* Ran usability tests and performed other usability assessments as appropriate.* Helped the teams interpret and understand user feedback, and provided input for design… Show more * Made recommendations about which usability methods to use to answer questions about users and design directions based on projects' needs, goals and constraints.* Collaborated and created low, medium and high fidelity prototypes.* Conducted user research, identified pain points, and developed user profiles.* Ran usability tests and performed other usability assessments as appropriate.* Helped the teams interpret and understand user feedback, and provided input for design decisions based on that feedback.* Contributed to requirements and design documents. Show less
  • Management Sciences For Health
    Information Architect / User Experience Specialist
    Management Sciences For Health Apr 2015 - May 2016
    Medford, Ma
    Responsible for redesign of the the intranet to serve 2,500 employees across more than 50 countries. This includes access to basic services (e.g. benefits information), but also included information management and business analysis work. The redesign included multiple types of user testing so that the design could be iterated upon and improved going forward. Participated in the steering committee for Enterprise Strategic planning for document and content management, business… Show more Responsible for redesign of the the intranet to serve 2,500 employees across more than 50 countries. This includes access to basic services (e.g. benefits information), but also included information management and business analysis work. The redesign included multiple types of user testing so that the design could be iterated upon and improved going forward. Participated in the steering committee for Enterprise Strategic planning for document and content management, business intelligence, metadata, data capture, data integration, and data governance. Show less
  • Nfpa
    Archivist/Taxonomy Librarian
    Nfpa Mar 2011 - Apr 2015
    Quincy, Ma
    * Developed a taxonomy to be used through multiple systems, including a web CMS, SharePoint and other API implementations.* Lead a cross-functional team, driven by the association strategic plan, to implement the taxonomy within multiple systems and instances. * Consulted as an expert guest on the NFPA 950: Standard for Data Development and Exchange for the Fire Service and NFPA 951: Guide to Building and Utilizing Digital Information committee. * Implemented a governance plan to… Show more * Developed a taxonomy to be used through multiple systems, including a web CMS, SharePoint and other API implementations.* Lead a cross-functional team, driven by the association strategic plan, to implement the taxonomy within multiple systems and instances. * Consulted as an expert guest on the NFPA 950: Standard for Data Development and Exchange for the Fire Service and NFPA 951: Guide to Building and Utilizing Digital Information committee. * Implemented a governance plan to establish workflows, maintenance, and sustainability of the taxonomy, and of the tagging process.* Supervised and managed individuals responsible for tagging different information assets in multiple platforms. * Architected the information and knowledge foundation for a new SharePoint (intranet) installation.* Served as the information architect (creating wireframes, workflows, and designs) for multiple projects. * Managed the collection development, access, accession, and procession of the Association’s analog and digital archives.* Arranged and described archival collections, created finding aids, cataloged new acquisitions and updated MARC records.* Managed digital preservation projects for individual items and collections.* Oversaw conservation and preservation of materials.* Assisted in the selection, development, and enhancements of a system for managing NFPA’s digital assets.* Conducted research for NFPA staff, members and the public.* Maintained the Library's website and intranet pages. Show less
  • Sla Taxonomy Division
    2014 Conference Planning Committee
    Sla Taxonomy Division 2013 - Jun 2014
    Developed programming for the SLA Taxonomy Division sessions at the 2014 SLA Annual Conference and Expo. Included general administration and planning, as well as project management and recruiting of speakers.
  • University Of Denver
    Digital Projects Facilitator
    University Of Denver Jun 2010 - Mar 2011
    Denver, Co
    I worked with different departments associated with the University of Denver to upload, store, and access digital objects within the Alliance Digital Repository.
  • University Of Denver Lis Program
    Graduate Assistant
    University Of Denver Lis Program Sep 2009 - Jun 2010
    Assisted faculty with day to day operations of the LIS program and research.
  • University Of Denver
    Admissions Assistant Iii
    University Of Denver Sep 2008 - May 2010
    Greater Denver Area
    Search Engine Optimization Consultant and Web 2.0 Specialist
  • University Of Denver
    Admissions Assistant
    University Of Denver Sep 2008 - Jun 2009
    Greater Denver Area
    Admissions processing, customer service for potential and current students.
  • Webwise Conference 2011
    Project Manager
    Webwise Conference 2011 Jun 2010 - Mar 2011
    My position was as the project manager for the planning committee of WebWise 2011.
  • Colorado Alliance Of Research Libraries
    Metadata Specialist / Member Support Services
    Colorado Alliance Of Research Libraries May 2010 - Mar 2011
    Denver, Co
    I worked on the back end of the Alliance Digital Repository assisting with XSD creation and editing. It was my job to make sure the metadata on the back end of the Fez and Fedora platforms worked correctly so that communities, collections, and objects could display properly for the member institutions.
  • Anschutz Health Sciences Library
    Intern / Practicum Student
    Anschutz Health Sciences Library Feb 2010 - May 2010
    Greater Denver Area
    I work in the Information, Research, and Outreach Department of the Health Sciences Library assisting with in person, email, phone, and chat reference questions. In addition I am working on an Environmental Scan of some of the departments of the campus so that the library can properly evaluate what the departments need.
  • Askcolorado
    Virtual Reference Librarian
    Askcolorado Nov 2009 - Apr 2010
    Greater Denver Area
    Volunteer for the AskColorado Virtual Reference Service once a week to increase reference experience.
  • Trinitas Hospital
    Student Intern
    Trinitas Hospital Nov 2009 - Apr 2010
    I assisted with a health literacy study conducted by Elisabeth Jacobsen Marrapodi, the Director of Library Services. The study encompassed the Library website and Second Life. I assisted with many of the technical aspects as well as data collection.
  • South Suburban Parks And Recreation
    Tennis Teaching Professional / Lead Instructor
    South Suburban Parks And Recreation Jan 2008 - May 2009
    Taught private and group tennis lessons to all ages, as well as supervised a team of instructors to teach large groups.
  • Gates Tennis Center
    Tennis Professional / Program Coordinator
    Gates Tennis Center Feb 2006 - Sep 2007
    Greater Denver Area
    I was a full time Tennis Teaching Professional as well as the supervisor for multiple programs and staff at Gates Tennis Center.

Jacob Ratliff Skills

Metadata Library Taxonomy Research Information Literacy Library Science Content Management Information Management Public Speaking Archives Digital Preservation Information Architecture Virtual Reference Editing Academic Libraries Teaching Library Instruction Cataloging Metadata Management Libraries Library Services Archival Research Information Science Digital Libraries User Experience Digitization Enterprise Content Management Controlled Vocabularies Knowledge Management Web Content Management Text Classification Classification

Jacob Ratliff Education Details

Frequently Asked Questions about Jacob Ratliff

What company does Jacob Ratliff work for?

Jacob Ratliff works for Mathworks

What is Jacob Ratliff's role at the current company?

Jacob Ratliff's current role is Principal User Experience Researcher at MathWorks.

What is Jacob Ratliff's email address?

Jacob Ratliff's email address is ja****@****ail.com

What is Jacob Ratliff's direct phone number?

Jacob Ratliff's direct phone number is (508) 647*****

What schools did Jacob Ratliff attend?

Jacob Ratliff attended University Of Denver, Metropolitan State College Of Denver.

What are some of Jacob Ratliff's interests?

Jacob Ratliff has interest in Civil Rights And Social Action, Science And Technology, Education.

What skills is Jacob Ratliff known for?

Jacob Ratliff has skills like Metadata, Library, Taxonomy, Research, Information Literacy, Library Science, Content Management, Information Management, Public Speaking, Archives, Digital Preservation, Information Architecture.

Who are Jacob Ratliff's colleagues?

Jacob Ratliff's colleagues are Kaan Bukusoglu, Matt Elliott, Shraddha Khaire, Eric Lowry, Sree Keerthy Kilambi, Leen Lambregtse, James Gonthier.

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