Jacob Mooney Email & Phone Number

Austin, Tx, Us

Austin, Texas, United States

·Works directly with UPM Raflatac and Ryder Freight·Ensures success for customer freight, determines profitable target rates, posts freight to the sales board, ensures carriers are committed to moving freight from shipper to receiver on schedule, and communicates delays·Delivers effective communication with Carrier reps and customer contacts when rescheduling pickups, deliveries, and while obtaining accurate tracking updates·Focuses on scheduling, tracking, reviewing available loads, and closing out loads to ensure overall execution

Austin, Texas, United States

Negotiated shipping rates and produces rate contracts with shippers, linked freight service providers with product shipments with a strong focus on weekend shipmentsOversaw the weekend production report: ensures the team is performing with quality, updates shipment status, assigns carriers to respective teamsProvided account management solutions such as: recovering failed shipments, rescheduling pickup/delivery appointments, and updating tracking updates for delivery

Austin, Texas, United States

• Worked directly for Hertz's Transportation Network Company division (TNC) in partnership with Uber Technologies, Inc• Created contracts between Hertz and driver-partners, sets proper expectations for the program and focuses on quality client satisfaction• Maximized revenue opportunities with clients by marketing Hertz's value-added services to driver-partners• Documented Vehicle Incident Reports and managed maintenance appointments with local vendors and ensures they were paid out by Accounting• Improved client satisfaction metrics by 26%• Exceeded Sales Goals by 342%

Austin, Texas

• Specialized in problem solving, product demonstrations, and sales for consumers and businesses, ensuring that clients had a positive experience with AT&T and its services at every touch point• Utilized Salesforce on a daily basis to ensure client success through effective CRM• Partnered with Apple as a liaison for the branch, providing in-depth knowledge for clients of both Apple and AT&T, including key product knowledge and technical support• Consistently lead branch in customer satisfaction metrics

Austin, Texas Area

• Developed a sales team and specialized in telecom sales and training at the Austin Communication Group Subsidiary• Focused on leadership, ran daily meetings, and delegated team responsibilities• Awarded the top leader award; recognized for ambition, work ethic, and student mentality