Jacob Parker Email & Phone Number

Portland, Oregon, United States

• Lead strategic development and execution of STAR’s product portfolio, focusing on SaaS tools and educational services for K-12 students with autism.• Manage the entire product lifecycle, aligning development with customer needs to ensure impactful educational outcomes.• Direct cross-functional teams to achieve product goals, fostering collaboration across curriculum, technology, creative, and professional service departments.• Enhance product adoption and integration through strategic partnerships with sales, customer success, and educational stakeholders.• Champion continuous product innovation by staying informed on industry trends and incorporating customer feedback into product development.

Phoenix, Arizona, United States

• Led the strategic overhaul of production processes and SOPs, enhancing project delivery efficiency, consistency, and quality while establishing and maturing the PMO structure.• Directed and mentored a diverse team of project managers, creatives, and developers, focusing on professional growth and continuous process improvement.• Maintained and strengthened relationships with key clients and stakeholders, ensuring project excellence and client satisfaction.• Implemented a sophisticated resourcing strategy that optimized project allocation and team productivity, significantly improving project velocity and accuracy for product delivery.• Developed and enforced comprehensive project standards, monitoring, and reporting systems, fostering a culture of high performance to facilitate scalable growth and transformative change.

Portland, Oregon, United States

• Directed a team of project managers across web design, development, media, and marketing engagements.• Reduced discounted hours and raised client focused effort through improved processes and training, increasing potential billable revenue captured.• Applied continuous improvement and lean process methodologies to deliver creative solutions for operational processes which decreased costs, delays, and waste.• Developed training initiatives and performance coaching strategies which led to efficiency gains in project and organizational operations.• Established SOPs for organizational roles, developed frameworks for 1:1 performance reviews, and redesigned onboarding processes which improved employee satisfaction.

Portland, Oregon, United States

• Directed a cross-functional team delivering projects across web design, development, media, and marketing industries.• Established and led the overall vision, health, direction, and performance outputs for application development.• Mentored and coached team members, encouraging development and career growth.• Managed client account relationships, sales, and led digital strategy while building and maintaining strong partnerships with clients, and delivering quality products. • Strategized and maintained financial data for monitoring practice operational health and forecasting.

Portland, Oregon, United States

• Collaborated with leadership, customers, and employees to develop project plans and maintain measurable performance targets.• Led projects and teams to success using project management agile practices.• Enforced processes and preserve project data to monitor and report on timeline, budget, quality, and manage risks.• Established communication channels and maintained project documentation.

Los Angeles, California, United States

• Led agile project management, change management, and production initiatives.• Identified operational changes that resulted in cost savings, reduction in cycle time, and increased efficiency.• Promoted ingenuity, collaboration, and accountability within the company and advocated for best practices by documenting each step.• Designed and implemented dynamic systems to track and adjust labor costs against project budgets and gains.

Los Angeles, California, United States

• Initiated and won new businesses, understanding a client’s unique needs, and providing them with a strategic project proposal, budget, and schedule.• Directed a team of 12, overseeing 25+ projects simultaneously and day-to-day operations in support of COO and CEO.• Delivered successful projects on time and budget by effectively collaborating with stakeholders.• Created and monitored contracts, schedules, milestones, and budgets while in constant communication with team leads and customers.

Los Angeles, California, United States

• Directed a project team developing a social networking, e-commerce website, and online hub for artists across the globe that hosted millions of images.

Los Angeles, California, United States

• Trained web developers and office administrators. Established prioritization plans and strategies for content development and delivery.

Los Angeles, California, United States

• Managed and maintained content for websites and generated organic content for search engine optimization, producing numerous sales leads.

Master Of Business Administration - Mba

Bachelor Of Science - Bs, Leadership And Human Resource Development