Jacob Parker Email & Phone Number

Portland, Oregon, United States

• Lead strategic development and execution of STAR’s product portfolio, focusing on SaaS tools and educational services for K-12 students with autism.
• Manage the entire product lifecycle, aligning development with customer needs to ensure impactful educational outcomes.
• Direct cross-functional teams to achieve product goals, fostering collaboration across curriculum, technology, creative, and professional service departments.
• Enhance product adoption and integration through strategic partnerships with sales, customer success, and educational stakeholders.
• Champion continuous product innovation by staying informed on industry trends and incorporating customer feedback into product development.

Phoenix, Arizona, United States

• Led the strategic overhaul of production processes and SOPs, enhancing project delivery efficiency, consistency, and quality while establishing and maturing the PMO structure.
• Directed and mentored a diverse team of project managers, creatives, and developers, focusing on professional growth and continuous process improvement.
• Maintained and strengthened relationships with key clients and stakeholders, ensuring project excellence and client satisfaction.
• Implemented a sophisticated resourcing strategy that optimized project allocation and team productivity, significantly improving project velocity and accuracy for product delivery.
• Developed and enforced comprehensive project standards, monitoring, and reporting systems, fostering a culture of high performance to facilitate scalable growth and transformative change.

Portland, Oregon, United States

• Directed a team of project managers across web design, development, media, and marketing engagements.
• Reduced discounted hours and raised client focused effort through improved processes and training, increasing potential billable revenue captured.
• Applied continuous improvement and lean process methodologies to deliver creative solutions for operational processes which decreased costs, delays, and waste.
• Developed training initiatives and performance coaching strategies which led to efficiency gains in project and organizational operations.
• Established SOPs for organizational roles, developed frameworks for 1:1 performance reviews, and redesigned onboarding processes which improved employee satisfaction.

Portland, Oregon, United States

• Directed a cross-functional team delivering projects across web design, development, media, and marketing industries.
• Established and led the overall vision, health, direction, and performance outputs for application development.
• Mentored and coached team members, encouraging development and career growth.
• Managed client account relationships, sales, and led digital strategy while building and maintaining strong partnerships with clients, and delivering quality products.
• Strategized and maintained financial data for monitoring practice operational health and forecasting.

Portland, Oregon, United States

• Collaborated with leadership, customers, and employees to develop project plans and maintain measurable performance targets.
• Led projects and teams to success using project management agile practices.
• Enforced processes and preserve project data to monitor and report on timeline, budget, quality, and manage risks.
• Established communication channels and maintained project documentation.

Los Angeles, California, United States

• Led agile project management, change management, and production initiatives.
• Identified operational changes that resulted in cost savings, reduction in cycle time, and increased efficiency.
• Promoted ingenuity, collaboration, and accountability within the company and advocated for best practices by documenting each step.
• Designed and implemented dynamic systems to track and adjust labor costs against project budgets and gains.

Los Angeles, California, United States

• Initiated and won new businesses, understanding a client’s unique needs, and providing them with a strategic project proposal, budget, and schedule.
• Directed a team of 12, overseeing 25+ projects simultaneously and day-to-day operations in support of COO and CEO.
• Delivered successful projects on time and budget by effectively collaborating with stakeholders.
• Created and monitored contracts, schedules, milestones, and budgets while in constant communication with team leads and customers.

Los Angeles, California, United States

• Directed a project team developing a social networking, e-commerce website, and online hub for artists across the globe that hosted millions of images.

Los Angeles, California, United States

• Trained web developers and office administrators. Established prioritization plans and strategies for content development and delivery.

Los Angeles, California, United States

• Managed and maintained content for websites and generated organic content for search engine optimization, producing numerous sales leads.

Master Of Business Administration - Mba

Bachelor Of Science - Bs, Leadership And Human Resource Development