Jacob Rutski Email & Phone Number

Alpharetta, Ga, Us

Home Office

Helping partners and customers accelerate, protect, and deliver their applications across the globe.

Home Office

Responsible for technical marketing and competitive market analysis for networking products including NetScaler, WAF, SD-WAN, Gateway, and Zero Trust Network Access. For each product, developed content for field sales teams, Citrix partners, and product managers that addressed current trends, relevant financial data, competitive use cases, and positioning.Also continued advancing my technical skills by developing customer and partner demos, webinars, and conference breakout sessions.

Home Office

Lead competitive market analysis research for NetScaler product lines and delivered update reports to sales and product management teams with insights into competitive advantages, trends, and competing use cases.Presented several customer EBCs to learn customer pain points and help them build solutions using Citrix networking products, or learn how our products may not fit into their current infrastructure and roadmap.

Florida

Built a series of training plans for Citrix Partners to level-up their pre- and post- sales skills with Citrix networking products and drive partner led sales. This effort included personally delivering remote and in-person instructor led training courses, creating customized technical content, and supporting partners with customer interactions and support escalations.Designed and delivered several networking and security sessions for customer facing community events to build awareness of the NetScaler product and its capabilities.

Tallahassee, Fl

Contract Citrix SME responsible for day to day management of EUC infrastructure, DR strategy design and implementation, and overhaul of environment to resolve numerous poor user experience issues. Developed several automation workflows for user/application onboarding and teardown, environment provisioning, and DR testing and failover.

Responsible for building technology solutions and managing the entire project lifecycle from design, plan, deploy, document, and support for customers ranging from 10 to 10,000 users. Consulted with executive teams to assist with overall direction of technology group and purchasing decisions for customers in the education, finance, healthcare, manufacturing, and USPS verticals.

Jacksonville, Fl

Contract Director of Technology for Jacksonville Regional Chamber of Commerce- Complete technology overhaul to ensure all systems are more secure, brought up to date and adhere to technology best practices- Completed server virtualization and modernization project- Managed technology budget to align the organization with current needsField Services Support Onsite at the Alfred I. DuPont Trust- Managed or implemented all infrastructure projects for budget year 2011 including:- EUC upgrade and modernization- Onsite customer support of EUC systems, network, and compute hardware

Jacksonville, Fl

- Performed network operations monitoring and support- Deployed, managed and customized network monitoring suite- Managed server and workstation backups- Managed pilot program for hardware consolidation with server virtualization- Help desk troubleshooting and on call duties

Jacksonville, Fl

- Performed network operations monitoring and support- Managed support and performance for several physical servers including upgrades to a Metaframe PS farm - Help desk troubleshooting and on call duties