Wayne Jacobsen Email & Phone Number

Carrollton, Texas, United States

Garland, Tx

Dallas/Fort Worth Area

Birmingham, Alabama Area

Forecasted manpower requirements based on daily workload and company targets.Drafted budgets.Monitored costs, and reduced expenses when possible.Led cross department initiatives to develop and pursue cost reducing programs.Oversaw the processing of daily payroll for 30+ employees, including review and computing pay in accordance with FLSA.Supervised a sales force of 3 Sales Associates resulting in increased revenue by 10%.Published metrics and KPI’s to be incorporated into the monthly financial scorecards.Communicated with Dispatchers, warehouse employees and customers regarding 3PL ordersReview and process collection reports to determine or collect unpaid balances.Represented organization at personnel related hearings and investigations.Recruit and train all new employees.Provide employees with developmental plans and performance reviews. Lead monthly and weekly employee meeting to provide them with the state of the company and general financials vs. budget.

Dallas/Fort Worth Area

Operations Manager Alexander’s Mobility Services – Garland, TX 05/2012 to 09/2015• Generated revenue by coaching staff on effective estimating techniques.• Increased gross revenue by 20% per year for 3 years.• Held monthly employee meeting to provide information, take feedback and provide updated training.• Reviewed P&L statements for accuracy and direct expense reduction opportunities.• Created and implemented ISO procedures.• Coordinated with other department heads to improve processes.• Negotiated contracts with vendors and clients.• Increased scheduling efficiencies by implementing computerized scheduling systems.• Monitored employee productivity and optimized procedures to reduce costs.• Led warehouse improvement initiatives to advance operational efficiencies.Warehouse ManagerAlexander’s Mobility Services – Eagan, MN09/2007 to 05/2012• Compiled and provided month, quarter and year end storage billing for 30+ customers.• Verified the accuracy or storage location system using random audits.• Maintained inventory integrity by utilizing RF scanner and WMS (Windfall)• Tracked and Maintained company assets.• Back up to Operations Manager and Director of Distribution Services.• Schedule and manage warehouse labor.• Coordinated layout, design and moved to a new warehouse location.

Greater Minneapolis-St. Paul Area

Schedule well thought out dispatch of up to 4 trucks.Audit statements from income source to ensure accuracy.Pack and relocate customers household items.Vehicle maintenance, purchasing, sales.Enforced the on-time shipment of products to create exceptional customer experiences.Divided cargo received by account number and intended location.Established long-term customer relationships through prompt and courteous service.Estimated weights, heights and centers of balance to make precise placements.

Physics

Physics And Mathematics