Ebony Jacqueline Jacobs, M.Ed Email & Phone Number

Washington, Dc, Us

Alexandria, Virginia, Us

Dallas, Tx, Us

Worldwide, Oo

Washington, Dc, Us

I manage the analysis of business need and learning outcomes for projects while developing instructional strategies and best practices, by utilizing the ADDIE model to create learning solutions for highly complex technical and soft-skills courses. I currently customize solutions for diverse customers with diverse needs. I am adept servant leader as a lead project manager for NGA College, the intelligence community and global partners. The current design tools and methodologies in my learning cache: Articulate 3, PMP Methodology, Agile Methodology, Blackboard Ultra.

Arlington, Virginia, Us

• Analyzes training needs to develop new training curricula, while creating effective instructional strategies• Utilize the ADDIE model to create learning solutions for highly complex technical and non-technical courses• Create custom content using learning theory and curriculum methodology to meet training and development requirements of clients• Serve as a lead instructional designer for projects for GSA and CMS• Design Tools/Learning Developed: Articulate 360, Adobe Creative Suite, 508, PMP Methodology

Reading, Ma, Us

GDIT/CSRA, DC3 Cyber Academy, DoD Air Force• Fulfill managerial duties in association with e-Learning and ILT projects• Excel on a cross-functional team supporting a Cyber Academy & UMUC students• Design Tools/Learning Developed: Captivate, Adobe Creative Suite, Moodle, Google Apps, 508, UMUC LMS

Bethesda, Maryland, Us

Departments of Treasury, Education, Labor and HHS• Work with MSG team to meet project milestones for Department of Treasury, Education, and Labor• Create 508 compliant e-learning and participate in remediation of 508 compliance in web-based training, websites, and documents • Create dynamic, interactive eLearning based on the provided storyboard, graphics, and audio assets• Review work for quality assurance• Develop ADDIE related documentation to support e-learning, instructor-led training (ILT), virtual-led training (VILT) & user testing.

Washington, Dc, Us

Department of Veteran's Affairs and Defense Develop SCORM compliant Web Based Training’s (WBT’s) in Lectora Online, to be accessed by over 3,000 learners Program material and content in Lectora Online, document and fix errors concerning the WBT Assess the current needs and trends of the client (Veterans Benefits Administration) in order to create relevant material, to be housed on the VA Learning University/Talent Management System platform  Responsible for best practices concerning the ADDIE process, customer service and quality assurance of learning material, which is mandated via a multi-million-dollar contract Learning/Design Tools Utilized: MS SharePoint & PowerPoint, Lectora Online & Publisher

Norman, Ok, Us

 Developed a website concerning controlled correspondence, and training materials on correspondence standards Responsible for controlled correspondence within the Office of Science; designate and track correspondence within the office and meet deadlines as determined by the Executive Secretariat Track and monitor correspondence within the office in order to ensure deadlines concerning responses are met.

 Trained learners on various English concepts and internet resources for English language improvement.  Quantified learners needs to identify appropriate learning methods. Created material for learners for training and e-learning purposes.

London, England, Gb

 Created training materials and training manuals.  Used materials to train potential teachers, which covered a range of topics in comprehensive training sessions, using modern and relevant training platforms and tools.  Conducted over 10 hours of training weekly with potential ISUS online trainers. Streamlined solution-oriented projects in efforts to improve ISUS’ worldwide candidate pool, and training efforts.

London, England, Gb

• Provided intensive feedback and support concerning learners’ English needs. • Developed over 22 individualized lessons using various online media and instructional design tools on a weekly basis.

Sea Point, Cape Town, Za

• Maintained quality control of the hotel’s rates and partnerships with 15 travel agent content management systems. • Updated, maintained, and streamlined Protea Hotel Sea Point’s travel agent websites. • Controlled a sector of marketing that comprised almost 35% of the hotel’s revenue. • Created systems and organic materials that set the standard of how the rates would be efficiently and effectively updated.

London, Gb

 Instructed and implemented relevant and vibrant material to students through virtual classroom. Assessed students on their written and verbal English skills and provided comprehensive feedback. Managed virtual classrooms in Adobe Connect, utilized all of the tools provided by the software.

Clareinch, Western Cape, Za

 Collaborated with administrative and instructional staff to formulate best practice technology integration strategies, which incorporated all four of the Leap Math and Science High Schools’ and Western Cape standards and best practices. Investigated solutions pertaining to Leap High School’s instructional technology needs. Created technology budgets, and applied for social grants.

New York, Us

 Conducted interviews with potential scholarship recipients (high school students) and gathered data.  Assessed students' leadership potential and possible fit within the Posse program.

New York, Us

 Conducted interviews with potential scholarship recipients (high school students) and gathered data.  Assessed students' leadership potential and possible fit within the Posse program.

Grinnell, Iowa, Us

 Greeted and assisted visitors to the Gallery.  Fielded phone calls and requests made via phone to the Gallery. Inspected art work and exhibitions for quality and tampering.

Grinnell, Iowa, Us

 Led efforts to troubleshoot difficulties encountered with MS Office Professional, Internet connectivity, printer and scanner use and audio-visual equipment. Diagnosed a variety of technology issues associated with hardware and software at the campus computer labs and the Helpdesk.

New York, Ny, Us

 Provided high level of administrative support to General Counsel of AP Legal Departments in the New York and Washington DC offices. Participated in document review and corporate binder indexing as well as data entry tasks.  Extracted information from major contracts between AP and AP's top 50 clients, which complied with criteria for release of information and protection of firm's intellectual property.

Graduate Certificates, Foundation Of Human Resources/Leadership And Management

Masters In Education, Instructional Technology

Bachelor Of Art In Humanities, Art History