Jacob Simone Email & Phone Number

I have a track record for growing my territory and creating meaningful relationships with key customers in the public library and K-12 school market in the Mid Atlantic. I cover all types of sales including large and small renewals and large and small new revenue. I work exclusively with electronic content and SaaS products, learning new products quickly to grow the territory and solve customer problems.Before the pandemic, I traveled 2-3 nights per week in a territory of eight states (including DC). During the pandemic, I've focused on video meetings, supplemented with phone and email communication.

Baltimore, Maryland Area

My brief time in real estate taught me valuable lessons that I take with me into my sales roles today. Bringing an entrepreneurial mindset to my business, I cold called over 1,000 doors and phones in six months and accomplished more transactions than most Realtors in my training cohort. Keys to my success included my can-do attitude, relentless work ethic, and a mind for solving problems. I always came back to my value proposition when selling my services.

Towson, Maryland

Managed electronic databases and resources for Cook Library, Towson University's on campus library. My tasks included: - Used troubleshooting and problem solving skills to resolve access issues with vendors - Maintained links and access the library's many electronic resources - Maintained access serves such as EBSCO Discovery Service, Serials Solutions, and ExLibris Link Resolver - Pulled usage reports and interpreted meaning for renewal decisions - Implemented program to refresh and train librarians on how to use the library's many electronic resources and databases - Contributed to committees such as Technology Committee and Holiday Committee - Created audio-walkthroughs of library floor maps to increase accessibility - Coauthored published paper outlining audio-walkthrough methods and purposes

Washington D.C. Metro Area

As a Team Lead for the Account Management team, I retained all of my responsibilities as an Account Manager (see entry below) with additional responsibilities. As Team Lead, I reported key metrics for our team to determine where we could increase time efficiency and tracked our progress toward our yearly goals. I also kept a close eye on process improvements, as well as represent the Account Management team in cross-departmental meetings for important projects. I also use my knowledge and experience to coach other Account Managers as well as disseminate projects to the team.

Washington D.C. Metro Area

As an Account Manager, I was responsible for retaining subscription revenue for over 300 customer libraries in both the higher education and public library spheres. I ensured that my customers were happy renewed with us through exception customer service in response to questions and technical issues, encouraging usage by giving demo sessions to library and faculty, and managing expectations for both customers and every department Alexander. Working with other departments, I was able to flag customer issues and identify cancellation risks to retain as many customers as possible.

Washington D.C. Metro Area

Ellicott City, Md

I performed full-cycle sales, calling small to midsize business owners to persuade them to switch energy suppliers. I was a top sales performer on my team as I made over 150 calls per day and quickly established rapport with decision makers.

Millersville, Pa

I significantly increased Maryland and Out-of-State applications and deposits for Millersville University as a temporary Admissions counselor for the 2013 fall recruitment season. I attended high school visits and college fairs in targeted areas, where I met with students and their families to present the benefits of a Millersville education. I was primarily responsible for establishing a new territory in Maryland.As a regional admissions counselor, I worked independently while maintaining consistent contact with my supervisor and the admissions office. I made follow-up communications with prospective students, and my own travel arrangements as well.

Landover, Md

I successfully recruited clinical rotation mentors for Georgetown University's online MSN students via phone and email communications. I managed all professional relationships using the CRM platform SalesForce.com, maintained high activity, and met monthly deadlines to ensure that students could begin their clinical placements on time.While I worked independently to find mentors, I worked within the Clinical Placement team to brainstorm recruiting ideas, provide and receive support as deadlines approached, and to savor the victories. I acquired excellent account management and sales experience on the Clinical Placement team and was privileged to work with other hardworking professionals.

Tel Aviv, Israel

Managed professional relationships to form over 80 media partnerships, for which I pitched and negotiated the terms. Additionally, I assisted in identifying finance conferences and financial authors to add content to the financial portal Forexpros.com.

Towson, Maryland

Gave informational campus tours to prospective students and their families. Used my customer relations expertise, enthusiasm, and knowledge of Towson Univeristy to market the school as a quality and first choice destination for higher education. I constantly interacted and connected with an large array of people.

Master Of Business Administration - Mba

Bs, Business Administration, 3.7

Activities and Societies: Student Ambassadors, Beta Gamma Sigma, Golden Key International, LeaderShape Institute, Towson University.

Education record

Education record