Joel Jacobs Email & Phone Number

Orem, UT, US

Richardson, TX, US

Empolyed as a contractor through InfoVision IT Services, I work within an exciting new branch of the IT team at Verizon creating an API gateway for all Verizon assets. Brought monitoring and alerting from almost nothing to full coverage within 4 months. Worked within a streamlined script-driven system for full automation, continuous integration and auditing.

Lehi, UT, US

Engineered, built and continually improve the physical and cloud Linux infrastructure, networking and supporting systems.

Canton, Ohio, US

• Directed North America (N.A.) / Latin America (L.A.) IT Operations workforce, including 25 engineers, administrators, and technicians. Built and maintain relationships with all delivery, client services, and sales.
• Created a cohesive team from nine disparate locations in North America and Latin America. Assessed each team member's and leader's strengths and facilitated weekly meetings and task assignments to build familiarity and.
• Built trust with management across a global IT department comprising nine previously independent companies. Personalized plans and presentations addressed individual needs and fostered understanding. Enforced strong.

Lehi, Utah, US

• Engineered, managed, and maintained a private cloud of over 100 physical and over 1000 virtual machines. Ensured full hardware, software, and network redundancy and fail-over. Made all systems remotely accessible to IT.
• Innovated database backup and scalability solution using open-source technologies (ZFS and Docker) to create physical servers with ZFS file systems. Converted customer databases to Docker containers and automated.
• Split IT private cloud infrastructure for company separation, consolidating virtual machines into physical servers and relocating to a new data center cabinet with zero production downtime. Remotely reconfigured shared.
• Increased data center capacity with zero additional cost. Reviewed data center line-item costs and new services offered, identified a new 3-phase power option, and calculated that utilizing it would allow adding more.
• Improved private-cloud reliability by automating installations and configurations with PXE, Puppet, and Ansible. Reduced scaling time from days to minutes, ensured documentation and preservation of configurations, and.
• Implemented fully-redundant power and networking.

Lehi, UT, US

Managed all Data Center IT infrastructure, Network Engineering all bare metal systems conversion to Xen virtualization, system redundancy, and disaster recovery. Directed Office IT management, all Linux systems administration and configuration, and remote out-of-band access for all data center equipment. Coordinated with all technical contractors and.

San Antonio, Texas, US

• Oversaw conversion of a developer-driven start-up stack to an enterprise-level redundant and scalable architecture. Utilized Google Cloud to achieve redundancy and scalability. Managed all employee IT systems..
• Implemented Git-backed scripting and configuration management for Google Cloud platform. Created a reliable version control system for GCP configurations in collaboration with developers. Utilized Git to enable simple.

Pleasant Grove, Utah, US

Created a private cloud based on OpenStack architecture. Managed configuration management of all IT infrastructure using Puppet and Ansible. Engineered, converted, and configured various legacy hardware into modern virtualized environments. Installed and configured physical server and network. Performed network engineering and maintenance. Collaborated.

Lehi, Utah, US

Managed office and data center IT, including virtualization of private cloud using existing bare metal infrastructure. Engineered open-source PBX for call center with IVR and dialer applications using Asterix. Designed redundant networking infrastructure including DNS and DHCP. Engineered physical hardware infrastructure with remote access for out-of-band.

Midvale, UT, US

UNIX/Linux system administration. Designed and engineered for website comprised of over $10 million in hardware, in a 24x7 live environment. Managed internal support team with 300+ phone, 500+ desktop and 50+ server systems. Engineered and implemented enterprise level router and switch installation, optimization and maintenance (Foundry, Cisco, HP, Dell)..

Lindon, UT, US

Managed IT Department, including Desktop, Internal Server, Phone and Web Site. Engineered and maintained multi-platform network and support systems. Environment consisted of Windows, Macintosh, Solaris and other Posix operating systems. Responsible for all I.T.-related systems and personnel. Maintained network and point-to point for off-site branches.

Orem, UT, US

Maintained back-end servers as well as desktop systems and network. Extensive network routing and physical engineering.