Amy Jacobson Email & Phone Number

Moorhead, Minnesota, United States

- Provide analysis, design, configuration, and support of key SAP components over multiple functional areas - FI, CO, FI-AP, PM, MM, and IM- Provide SAP roadmap and guidance to SAP business leads. Actively participating on projects providing a broad level of technical expertise and business knowledge for the implementation & support of SAP to facilitate business functions throughout the company.- Translate business and functional requirements into technical specifications. Work with project managers and business leads to properly define/clarify business requirements and provide development estimations.- Research and evaluate internal capabilities and external availability of systems solutions for new or changing business strategies.- Maintain technical knowledge of SAP application components and architecture. Remain current with technology trends and IT best practices for SAP development and configuration.

Phoenix, Arizona, United States

- Supporting big and small projects utilizing various Merchandising Applications including SAP ERP - SAP MM and SAP IS-Retail modules.- Analyzing, designing, configuring, and implementing complex business processes and integrating with other systems.- Identify, define, analyze, and refine project requirements- Work directly with various internal and external stakeholders - business partners, IT teams and external vendors - to ensure successful translation of requirements into solutions.

Fargo, North Dakota Area

• Implement, enhance, maintain and support SAP ERP business processes – responsible for testing and supporting implemented changes and upgrades for Procure-to-Pay and SAP Security. o SAP Modules: Materials Management (MM), Inventory Management (IM), Procurement, Accounts Payable (FI/CO), Archive Link (SAP Content Server). Also experience within SAP ECC Human Capital Management (HCM/HR – OM/PA) module. Third-Party Systems: ReadSoft Process Director/Work Cycle, ReadSoft Invoices, EDI and Vistex IP (Rebate) module. Integrated SAP systems: SAP Content Server, SAP ArchiveLink, Redwood.• Responsible for managing, auditing, and maintaining HR Org structure level security role assignments across the company. Team point of contact for security role creation and edit determination of authorization objects, fields and values impacted. • Identify, track, monitor, and communicate project related issues, scope changes, or variances over the course of project completion• Facilitate end user training for implemented changes and upgrades• Support the day-to-day operations of the ERP Applications team to include assisting with the help desk calls• Create and maintain business process related program unit test scripts and check lists• Work with departments and individuals to improve existing business processes• Experience in all stages of the project management starting from Business requirements, GAP analysis, Blueprinting, Configuration, testing, UAT, cutover, go-live, and post go-live hyper care and support.• Ability and experience functioning as own project manager for implementations for small to medium sized projects• Collaborate, lead, and direct work effort of consultants (both on and offsite). Provide consultant performance feedback and validation of expenditures to management.• Testing and Certification Team contact for Business Continuity and Disaster Recovery documentation and tabletop drills• SAP Version: SAP ERP (ECC 4.7 and 6.0 Ehp 7) and S4 1909

Moorhead, Mn

Provide support via phone, email, and Network Streaming to clients for various software. To include: Café Terminal, Free or Reduced Meal Application (FORMAT), Free and Reduced Meal Application (FARMA), SASIxp, Centerpoint and Quick Sale Program (QSP). Complete and submit to the state on designated timelines the Minnesota Automated Reporting Student System (MARSS) files via the state webpage. Utilize an FTP site to upload and retrieve files from various districts and the state of Minnesota

Fargo, North Dakota Area

Provide timely support of the information processing cycle and systems integrated with the Mainframe. Work group participation. Modify, Update, and create new work flows for processing.

Fargo, North Dakota Area

Completed account maintenance, provided new hire training, resolution of HEAT, project completion, conflict resolution, work group participation Was the driving force behind an alternative method for completing large quantity projects, used and trained team members on method - cut project completion time in half. Tripled the departments efficiency goals, maintained the highest productivity in the department Reviewed, revised, and reformatted the departmental operational and disaster recovery procedures