Jacob Stout Email & Phone Number

West Trenton, Nj, Us

West Trenton, Nj, Us

- Rotated through four major Information Technology disciplines to provide a foundational understanding of the teams through on-the-job training, formal learning, and professional development.- Infrastructure includes: Workstation, Production Support, ACG, System Engineering, Server, Network / Storage Administration, and Telecom. - Data Governance and Analytics includes: Data Engineering and Data Insights Development. - Enterprise Management includes: DBA, Documents, and Service Management.- PMO/IT Solutions includes: Business Analysis (Requirements), Development, and Testing (QA - Manual/Automation). - Objectives: Actively participate and learn from knowledge transition sessions, complete assignments timely and contribute as necessary, proactively seek guidance from senior team members, understand and follow IT processes, understand and follow area standards and best practices, demonstrate a positive approach to on-the-job training, formal learning and professional development working with area team members.

West Trenton, Nj, Us

- Enhanced existing automation framework built on Selenium-Java.- Troubleshooted issues reported by project team. - Identified root causes of issue [framework code, data, test scenario/environment] and solved.- Built automation scenarios for the application under test/review.- Executed and built manual/automated test suites (smoke, regression, build verification, etc.)- Researched new tools and technologies to enhance existing framework.- Helped deploy multiple mock data services using Java and SQL. - Created text parser to help formatting of SQL code / increase efficiency.- Worked alongside a group of other interns to prepare and present a report on improving recruitment.

Marlton, Nj, Us

- Installed, configured, and responded to calls and/or tickets for software, hardware, peripherals, and other data network devices utilized by the hospital staff.- Troubleshooted and repaired network connectivity issues, updated hardware inventory, replaced and removed old equipment. - Developed and maintained technical documentation.- Interfaced with other I.T. members or service vendors to resolve critical issues. - Imaged and verified new equipment to meet company standards and deployed them to active use.- Responded to over 350+ ServiceNow tasks and incidents, either remotely or in-person.- Troubleshooted and worked with various software, such as: Imprivata OneSign, Jabber, Citrix, Epic Rover, Epic Hyperspace, etc. - Troubleshooted and worked on various hardware, such as: Windows devices, iOS devices, CISCO devices, etc.

Mooresville, Nc, Us

- Experienced countless customer interactions and provided various assistance- Gave insight and recommendations on products with the intention of closing a sale and ensuring customer needs were met- Helped ensure inventory, stock, and operate heavy machinery- Worked in Outside / Inside Lawn & Garden Departments

- Experience in numerous departments [Front-End, Produce, Grocery, Frozen, etc.]- Worked in Front-End Management and Customer Service- Handled transaction overrides and coordinated employee breaks- Trained more than a handful of employees. - Processed WIC checks, house accounts, lottery, EBT and more.

- Seasonal position, full-time custodian.- Heavy lifting- Stripping / waxing floors- Sterilization [Peroxide, Re-Juv-Nal, etc.]- Team coordination and independent task management.

Bachelor Of Science - Bs, Computer Science

High School Diploma