Jacob Stam Email & Phone Number

United States

Salt Lake City, Utah

United States

Currently, manage the customer service department. Oversee all aspects of customer relations, customer contacts and warranty requests. Tasked with developing the department as the company continues to grow. Administration of our CRM, Partner with the VP of sales and the CRO (Cheif Revenue Officer) on the direction the company's customer relations is headed.

Responsible for minimizing loss and increasing profit for 21 stores in Utah, Idaho, Wyoming, Montana and Colorado. Travel market to maintain open communication with Store Management and store associates Maintain productive partnership with Operations Regional Manager. Responsible for training and awareness for all associates and managers in assigned.

Maintain a close partnership with the store manager on all processes in the building to reduce loss.Research and track all possible check and credit card cases in the store through visual observation of immediate transactions, review of past transactions and research of exception reports.Partner closely with Corporate Fraud Investigators on check and.

Travel the district to partner with all store managers on operational, external and internal situations, also to complete equipment assessments and repairs as necessary.Investigate internal cases and perform integrity interviews across the district as directed by my DLPM.Frequently asked to perform training at Loss Prevention impact meetings covering.

Responsible for conducting all shortage and safety audits.Maintain continued interaction with store manager and department managers on aspects of the building including operational programs, internal investigations, cycle counts and daily safety reviews.Conducted and completed internal theft investigations.Responsible for reviewing all operational store.

Supervise youth with community service that has been ordered by the Court.Maintain open communication with Probation Officers, Judges and parents regarding youth's performance and needs.Maintain confidential case files on all youth that fall within my supervision.Aid and assist other Deputy Probation Officers as needed.

Maintain visual control of store occupants and employees suspected of engaging in criminal acts.Maintain a safe environment for employees and the general public.Responsible for new hire orientation and training.

Director of Security, Crossroads PlazaResponsible for maintaining a staff of 20 officers covering three shifts a day. Maintained confidential employee files, including payroll, evaluations, progress reports, etc.Assist Salt Lake Police Department in all criminal investigations on mall property.Act as a liaison between property management and IPC to ensure.

Police Officer Standards And Training

Police Science

Activities and Societies: Police Officer Standards and TrainingCompleted courses in Internal Theft Investigation and Interviewing.