Jacob Brown

Jacob Brown Email and Phone Number

Automation Engineer @ SmartCap®
Fort Worth, TX, US
Jacob Brown's Location
Fort Worth, Texas, United States, United States
Jacob Brown's Contact Details

Jacob Brown personal email

About Jacob Brown

I provide setup, support, and automation for IT.I've setup entire office systems (email, workstations, phone, servers, network, website). I've great at creating immediate fixes while also working towards long term solutions.Specialties: automation, projects, workstation/server support, networks, databases

Jacob Brown's Current Company Details
SmartCap®

Smartcap®

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Automation Engineer
Fort Worth, TX, US
Website:
smartcap.com
Employees:
96
Jacob Brown Work Experience Details
  • Smartcap®
    Smartcap®
    Fort Worth, Tx, Us
  • Birdiebox
    Automation Engineer
    Birdiebox May 2023 - Present
    Frisco, Texas, Us
  • Private Company
    Quantitative Analyst
    Private Company Apr 2023 - Present
    Consolidate data from various sources (Rest API, CSV, Websites, etc.).Generate technical indicators (PowerShell).Conduct technical and trend analysis.Make quantitative recommendations based on analysis.Manage system infrastructure (Azure).Use historical data to test general reliability of technical indicators.Use PowerShell and Azure functions to automate the analysis process.
  • Gamestop
    System Engineer
    Gamestop Mar 2022 - Jan 2023
    Grapevine, Texas, Us
    Provided Tier 2 IT Support. Created and updated scripts for automating processes. Created and decommissioned servers as needed. Would locate unclaimed servers and identify use and get the servers properly documented or decommissioned if applicable.Generally, would work on dozens or even hundreds of servers simultaneously via scripts and IBM BigFix .Proactively located systems or tasks that were not functioning correctly and remedied issues that were causing reoccurring issues.
  • Interstate Threaded Products
    It Manager
    Interstate Threaded Products Sep 2016 - Dec 2021
    Dallas, Texas, Us
    - On day one, stabilized the ERP system that had shut down the entire office for 15 minutes every morning.- Increased system stability and uptime from 90% to 99.8% uptime within one monthof being hired by creating automation for the infrastructure maintenance and using root cause analysis to resolve reoccurring issues in the ERP system.- Successfully dealt with a ransomware attack by properly isolating user roles and setting up additional layers of virus protection that anticipated such attacks.- Reduced annual IT expenses by 82% by decommissioning legacy software and negotiating with vendors to get modern competitive pricing.- Converted phone system from a digital using a PRI to a SIP/VOIP.- Reduced the time salespeople took to create quote by over 75% by gradually introducing more and more automation into the quoting processes.- Imported spreadsheet data into the ERP SQL Database, standardized price lookups for sales department.- Created a tool in excel that allowed management to update product pricing in bulk (the ERP system did not have a way to do bulk updates on products so I had to create one from scratch).- Successfully performed a major upgrade to the ERP system; this involved documenting current use of the ERP system, learning how to use the latest version of the ERP system, documenting differences in reports and workflow, creating custom reports and documenting modifications needed on built-in reports, conducting several upgrade attempts in an isolated test region, providing training, and performing the live upgrade.- Set up an isolated test region for third party developers.- Created automatic backups and network redundancies.- Documented all systems and how to access.- For over 3 years, fulfilled the roles of system administrator, network administrator, ERP administrator, system analyst, software developer.- Hired, trained, and managed help desk employee; they eventually became well versed enough to become the system administrator.
  • Jacob The Geek
    Owner
    Jacob The Geek Apr 2010 - Sep 2016
    IT Generalist/Computer Guy. Provide businesses with immediate solutions to their computer or network problems thru standard diagnosis and repair techniques. Broad range of experience and expertise allows for a variety of problems to be solved right away without outsourcing to other experts. The vast majority of time, if it's Information Technology- the problem has already been fixed before. Past experience includes Computers (Hardware/Software), Networks (Firewalls, VPN, Routes, etc), Databases, websites, custom programming, proprietary systems and legacy software.Projects worked on include:NOPCommerce - setup website and integration with inventory/pricing.OpenERP (now called ODOO) - setup a small warehouse to use several modules of this and integration with shipping and QuickBooks.ESX VMWare - setup HA across 2 physical servers, also setup onsite and offsite backups.DICOM - reconfigured nodes and updated a variety of different software to properly send/receive data from MRI and X-Ray machines.IP Security Cameras - I created a simple custom website that allowed all users to see several cameras simultaneously so they could easily see if customers were waiting.Branch Office with VPN - setup a simple branch office that was connected to their main office via site-to-site VPN.Google Analytics - did an analysis of web traffic and provided management with reports highlighting cost-benefit of different campaigns, this enabled them to increase their adwords performance significantly.SEO Optimized website - created a website that, within a year, had been directly attributed for over $250k in sales, the business hired another manager and additional staff as many of the new customers had long term projects they wanted done.
  • Prodovis Mortgage, Llc.
    It Department Manager
    Prodovis Mortgage, Llc. May 2007 - Apr 2010
    Us
    Last point of problem escalation. Strong internet research skills. Creates quick fixes while implementing long term solutions. Manages implementation of third party solutions. Quick learner of technical matters. Currently learning ASP.NET and SQL. Working towards making departments independent of the IT department for day-to-day needs.System Analysis and Design: Strong problem solving skills. Clearly defines problems and conceptualizes various solutions. Creates programs that fulfill requirements.Hands-On: Studied the configuration of the Mitel Phone Servers. Reconfigured the phone servers and routers to allow direct extension dialing between offices.Cost-Benefit Focused: Used 5 days to create a system that saves the cashier department 33 days of work per year. This subsequently decreased delays in other departments.Transition-Friendly: Analyzed manual processes between departments. Automated components of individual departments without affecting processes in other departments.Detail-Oriented: Created a Loan Boarding process which required metadata on over 300 fields to be precisely entered. Took the necessary steps to make sure it was done efficiently and correctly the first time.Low Maintenance: Proactively finds where help is needed most when work load becomes light.Project Management: Divided a cross-department process into 5 discernible portions. Enabled management to prioritize development. Created incremental steps for each project. Conducted meetings with department heads and upper management to get clarification, make appropriate adjustments, and provide updates on progress.
  • Sn Servicing Corp
    It Support Specialist Type I
    Sn Servicing Corp 2007 - 2007
    · On-site and remote support for desktops and servers · Managed IT inventory · Developed reports for managers
  • Tahitian Noni International
    Sales Agent
    Tahitian Noni International 2005 - 2007
    · Created computer programs that have been implemented nationally (Note that I was working as a cashier when I accomplished this.) · Highest in sales and orders for 2006 South West Region--proactively sought out work, would typically be the first to tell customers I could take their order.

Jacob Brown Skills

Databases Routers Program Management Computer Hardware Project Management Business Process Asp.net Computer Repair Data Center Public Speaking Training Technical Support Web Design Networking Management Virus Removal Software Installation Servers Microsoft Excel Time Management Budgets Ip Phones Wordpress Strategic Planning Microsoft Office Virtualization

Frequently Asked Questions about Jacob Brown

What company does Jacob Brown work for?

Jacob Brown works for Smartcap®

What is Jacob Brown's role at the current company?

Jacob Brown's current role is Automation Engineer.

What is Jacob Brown's email address?

Jacob Brown's email address is ja****@****ail.com

What are some of Jacob Brown's interests?

Jacob Brown has interest in Computers, Technology, Efficiency, Strategy, Websites.

What skills is Jacob Brown known for?

Jacob Brown has skills like Databases, Routers, Program Management, Computer Hardware, Project Management, Business Process, Asp.net, Computer Repair, Data Center, Public Speaking, Training, Technical Support.

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