Jake Thomas

Jake Thomas Email and Phone Number

Lead Product Manager at Southwest Airlines @ Southwest Airlines
Jake Thomas's Location
Dallas-Fort Worth Metroplex, United States, United States
About Jake Thomas

Software Engineer turned Product Manager. Passionate about building exceptional user experiences and uncovering hidden insights through qualitative and quantitive research.

Jake Thomas's Current Company Details
Southwest Airlines

Southwest Airlines

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Lead Product Manager at Southwest Airlines
Jake Thomas Work Experience Details
  • Southwest Airlines
    Lead Product Manager
    Southwest Airlines May 2023 - Present
    Dallas, Tx, Us
    0 - 1 build, flight scheduling software
  • Indeed.Com
    Product Manager
    Indeed.Com Mar 2022 - Sep 2022
    Austin, Texas, Us
    Machine Learning - Homepage RecommendationsSim & NLP models
  • T-Mobile
    Product Manager
    T-Mobile May 2021 - Mar 2022
    Bellevue, Wa, Us
    • Owned product vision and strategy for open source platform (PacBot) designed to continuously assess, report and remediate security, cost and tagging violations for ~470k assets across multiple technical domains (e.g cloud, api, container)• Presented product roadmaps outlining transformation of product into a SaaS platform allowing teams from various functional groups across T-Mobile to onboard their asset data and enforce self-defined policies• Conducted UX research, combined gleaned information with quantitive data to identify potential feature and design enhancements• Partnered with stakeholders and partner teams to clear any roadblocks and ensure all dependencies cleared• Prioritized feature requests and maintenance requirements based on impact to OKRs and KPIs• Drafted communications annoucing new product features to drive product engagement
  • Capital One
    Product Manager / Cloud Engineer
    Capital One 2019 - 2021
    Mclean, Va, Us
    Contracted via PrideOne•Small business lending•Java, AWS, SQL Server, Python, JavaScript, •Owned all aspects of a product used to manage customer and loan information including Software Development, Analytics/Reporting and UX•Performed routine and ad-hoc analytics to ensure system operation, regulatory compliance and identify enhancement opportunities• Partnered with key business stakeholders to extract requirements necessary to create technical solutions• Conducted interviews with end-users to identify pain points and system enhancement opportunities• Performed data extractions for internal and external audits to ensure compliance with federal laws
  • Capital One
    Multiple Positions
    Capital One 2016 - 2019
    Mclean, Va, Us
    Software engineerAnalyst

Jake Thomas Education Details

  • University Of North Texas
    University Of North Texas
    Information Science
  • University Of Arkansas
    University Of Arkansas

Frequently Asked Questions about Jake Thomas

What company does Jake Thomas work for?

Jake Thomas works for Southwest Airlines

What is Jake Thomas's role at the current company?

Jake Thomas's current role is Lead Product Manager at Southwest Airlines.

What schools did Jake Thomas attend?

Jake Thomas attended University Of North Texas, University Of Arkansas.

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