Jacob Thomas Email & Phone Number

Toronto, Ontario, Canada

• As a coordinator in the marketing department for the leading hospitality group in Toronto, I contribute to the production of marketing collaterals for 7+ accounts including Casa Loma, Don Alfonso 1890, BlueBlood.
• Social media and community manager for 9 accounts, totalling 165K+ followers and averaging 60+ posts per week.
• Leverage social media data and analytics for increased engagement, increasing followers by about 20K across all accounts within one year.
• Successfully orchestrated influencer marketing events, ranging from intimate gatherings of 50 to large-scale events with 800+ attendees.
• Coordinate TV broadcasts with Rogers and Bell Media.
• Conceptualizing paid media campaigns with popular publications via Instagram + Meta.

Toronto, Ontario, Canada

Newmarket, Ontario, Canada

Served food and beverages while maintaining high quality, formal service to 50+ guests daily. Developed interpersonal relationships to ensure customer retention for further bookings and trips to the restaurant. Shared promotional offers with customers to educate them on offers and menu promotional items. Used problem solving skills to ensure customer.

Hamilton, Ontario, Canada

Developed money handling experience. Provided customers with quality service to ensure an overallpositive experience. Answered basic questions about products to help customersdetermine which product to purchase.

Hamilton, Ontario, Canada

Filled customer orders with high quality products, selecting items with the customers best interest in mind in order to increase customer satisfaction and retention. Helped relay promotional materials and sell specialty offers to customers, to meet sales quotas.

Aurora, Ontario, Canada

Developed food and money handling skills and experience. Shared new items to customers and offered recommendations to customers based on their likes and dislikes. Created in-store and catering orders based on customer requests. Prepped food and ensured a clean cooking environment.

Aurora, Ontario, Canada

Aurora, Ontario, Canada

Postgraduate Degree, Digital Media Marketing

Courses include analytics, social media marketing, SEO marketing, content marketing, OMNI channel marketing, paid media marketing.

Honours Bachelor Of Arts, Social Psychology

Minor: mental health and addictions Completed a final capstone project titled "Exploring Perceptions of Positive and Negative Impacts of.

High School Diploma

Activities and Societies: Arts council president