Jacob Penn Email & Phone Number

San Diego, California, United States

Santa Clara, Ca

Volunteer Coordinator•Increased new member recruitment 30% year over year by increasing on campus presence through introduction of email campaign utilizing member testimonials, tabling at event fairs, and social media advertisementsCounselor/Volunteer•Coordinated with Camp Kesem national headquarters to assist in facilitating weeklong sleep-away camps, attended by over 8,000 children, that foster a supportive, equitable community for children affected by cancer in the family

San Francisco Bay Area

•Collaborated with a global team of 20+ data architects to create an interactive catalog platform, XplorIT, of centralized products that streamlined Flex’s efficiency of day-to-day operations globally.•Improved knowledge of database management by uploading, editing, and monitoring 5000+ data entries, utilizing Microsoft SQL and Flex’s internal database editor.•Generated sophisticated, analytic dashboards still used by 100+ Flex offices worldwide, by connecting live databases in SQL to Tableau servers showing live trends amongst Flex’s 32 manufacturing facilities worldwide. •Utilized software architect programs such as Visual Studio to train machine learning software, Microsoft Luis, to understand English phrases and names; combined capabilities with those of Microsoft Azure, to create a deployable corporate chatbot maximizing maneuverability of XplorIT.•Created a social collaboration forum and question center using Microsoft Sharepoint for Flex employees to discuss and use XplorIT; concurrently developed a guide providing an in-depth overview of how to utilize interactive features of XplorIT.

Santa Clara, Ca

•Managed $2,500 budget in coordinating events for 90+ brothers to develop a community and promote philanthropic events •Raised $65,000 for the Multiple Sclerosis Society, a 25% increase from the previous year’s philanthropy event by crafting multiple fundraising templates for targeted email campaign •Organized annual 300+ person volleyball tournament at the Santa Cruz Boardwalk as an MS society benefit event through in-person flyering and social media outreach

San Diego, Ca

•Worked in a fast-paced, team-oriented environment to exemplify hospitality and guest service at a five-star, five-diamond resort •Communicated with guests on a constant basis, executed customer demands, and addressed any concerns with the proper solution•Maintained up to date knowledge on all property facilities and local businesses to effectively answer all guests questions and requests