Jacob Van Riemsdyk Email & Phone Number

Bethesda, Maryland, United States

Bethesda, Maryland, United States

United States

Manage the processes for physical inventories for stores on the western half of the United States.

Tucson

Gilbert, Arizona

Northern California

- Ordered all beer for Northern California stores, including the Bay area, Sacramento, and Fresno Markets- Participated in Market research for new stores, meeting with new vendors and studying market trends.- Built strong relationships with distributors, increased beer margin for the market through strategic buys.- Lead beer department builds for multiple.

San Francisco Bay Area

- Assisted in opening the first store in the Bay area located in Fremont, Ca.- Hired and trained new team members- assisted in the development of new Store Managers to the company

Vancouver WA

Tucson, Arizona Area

Tucson, Arizona Area

• Revamped store freight process to decrease time between receiving product and floor placement.
• Developed processes to increase accuracy and speed of P.C. repair services. Reducing turnaround time by 50%, leading to increased customer satisfaction.
• Grew the stores “Average Ticket” 20% by training team members on various up-selling techniques. This lead to increased profit margins for the store and growth in overall sales.
• Worked with members of management to retrain team members on selling techniques for product replacement plans and technology services. Since completing said training, the store is now consistently 250% over planned.
• Introduced sales contests and games to increase team member morale, which has had a direct effect on the stores customer service scores, with the store receiving 100% consistently in this category

Tucson, Arizona Area

• Promoted to the level of “General Manager-in-training” within first month in the company.
• Managed day to day operations of the store including, but not limited to, cash management, scheduling, training, supply budgeting and customer experience
• Implemented new training program to increase attachment of customer loyalty cards, leading to a 12% growth in sign-ups.
• Exceeded store sales goals by an average of 6% on a weekly basis, causing the store to grow 3% over goal for the 2012 year end.
• Assisted in the training of stores’ teams who were under performing in sales in Tucson, Sierra Vista and Phoenix. These stores showed a marked increase in “Average Ticket” sales as well as attachment soon afterwards.

Tucson, Arizona Area

• Increased printer attachment rate by 15% to lead a 25 store district.
• Utilized to assist other stores in area that needed assistance with operations and coverage.
• Consistently achieved payroll goal while maintaining store standards and sales goals.
• Achieved highest employee retention rate in Tucson by increasing in-store cross training and elevating employee morale.
• Raised my stores “Maxperks” rewards attachment rate from 24% to 34%. This placed us in the top five for the territory, resulting in company wide praise from the Territory Vice President.