Jacob Muñoz, M.A. Th. Email & Phone Number

Los Angeles, Ca, Us

Long Beach, California, United States

Overall management of Federal Housing & Urban Development (HUD) and County Department of Health Services (DHS) funded housing contracts and services and implementation of all related grant-funded activities. This position is also responsible for the implementation and ongoing evaluation of MHALA’s participation in the Coordinated Entry System (CES) for both the City of Long Beach and County of Los Angeles. Provides oversite & leadership for multi-disciplinary housing teams contracted to support current project based and scattered site permanent housing services and anticipated future expansion of housing services. Provide direct supervision to Assistant Director and assigned Program Managers. Recruit, hire, supervise, train, direct, evaluate, assigned staff in accordance with organizational policy, funder expectations and applicable laws and regulations. Monitor and analyze program budgets and billing goals in a manner that aligns with programs’ funding streams and targeted fiscal goals. Ensure ongoing quality assurance checks of member files and facilities; ensure all notes and data collection are complete, timely, and accurate in the database and/or e-charts through on going chart reviews. Utilize evidence based practices in service delivery such as Psychiatric Rehabilitation and Recovery principles, Trauma Informed Care, motivational interviewing, harm reduction, supported employment and education, intensive case management, and Housing First. Implementation, coordination, consultation and training related to best practices, on-call processes, housing placement and retention and ethical and safety issues. Extensive experience working with individuals experiencing mental health needs, physical health problems, substance use problems, poverty, and homelessness. Knowledge and experience in the mental health field. Knowledge of community resources and experience building community relationships.

Los Angeles Metropolitan Area

Currently manage an office of 18 direct line staff in the greater Los Angeles. - Responsible for the successful implementation of Wraparound principles. - Responsible for the day to day operations of a satellite office. - Supervise and monitor workflows to insure fidelity to DMH, DCFS and Probation reporting mandates. * Lead Coach for Katie A Panel Coaching of Core Practice Model to DCFS and DMH offices. - Responsible for providing coaching to ITFC provider agency regarding the successful implementation of Child and Family Team meetings - Responsible to providing coaching to ITFC provider agency regarding fidelity to the Core Practice Model. - Responsible for tracking and scheduling weekly POC/Safety Plan presentations to the ISC. - Responsible for reporting current case census to DCFS, DMH and Probation. * Los Angeles Training Consortium Trainer - Responsible for conducting training countywide for multiagency staff on the principles of Wraparound. - Responsible for Wraparound training material is up to date and presented in effective and engaging manner - Provide direct services to families referred to Wraparound services. - Responsible for scheduling and leading team meetings. - Responsible for preparing family plan of care and safety plan at 30 day and six month intervals. - Responsible for reporting to multiagency intrascreening committee. - Responsible for providing coaching to CSW and SCSW ER and Backend staff to identify and strategize interventions based on family strengths and underlying needs of most difficult cases. - Responsible for leading and coaching CSW’s in leading team meetings.

Leesburg, Virginia

Provided direct services to eligible Loudoun County citizens who were in need of emergency service support with housing, prescriptions, utilities, food, rent, mortgages, shelter, transportation, life coaching, etc.- Provided ongoing supportive services to individuals and families with chronic problems, such as homelessness or unemployment.- Coordinated services and provided appropriate referrals and developed relationships with resources within the community, ie, Catholic Charities, Salvation Army, etc. - Maintained an ongoing caseload of 40-55 cases.- Worked closely with local and state agencies to advocate on client’s behalf.- Screened potential client’s eligibility for services.- Served as assistant supervisor to team of 13 employees to insure task assignments and deadlines were met. - Provided strategic planning and support for yearly multi-agency sponsored Holiday Program to provide meals for 1,800 + needy families during the holiday season with total financial value of program averaging over $882,899.00- Conducted in home Medicaid Waiver screenings for disabled infants and children for care in the home.* Provided complex counseling and case management to over 110 ongoing homebound or MH/MR family households in critical and/or crisis situation for the HUD Housing Choice Voucher program.- Provided offsite case management which required completing all steps mandated for lease up and Housing Assistance payment contracts for initial, interim and recertification for Housing Choice Voucher participants.- Conducted Housing Quality Inspections to insure homes were in compliance with Federal and Local regulations.- Advocated for clients in various settings such as landlords, property management agents, home and other federal, state and local agencies.- Served as mediator between landlords/tenants/legal aides to avoid potential evictions and homelessness.

Mclean, Virginia

*Provided store support as sales associate in the form of cashier, visuals, and merchandise integrity. - Provided customer services to potential buyers. - Provided training to new employees on store procedures as well as team building exercises. - Assisted with quarterly companywide merchandise launch and policy trainings.

* Maintained an aggressive 300 family caseload for HCV while conducting interviews and executing new HUD contracts on a monthly basis. - Interviewed and evaluated potential clients for candidacy in the Housing Choice Voucher program.- Coordinated with extensive private and governmental organizations on a daily bases to verify and update client’s candidacy for HUD programs.- Served as mediator between landlords/tenants/legal aides to avoid potential evictions and homelessness.- Coordinated with fraud compliance liaison in investigating potential fraud cases and followed up through the informal and formal hearing process.- Provided community outreach and completed projects that included but were not limited to conducting family and landlord briefings.

Rome Area, Italy

* Assisted in the organization and execution of various pastoral celebrations while providing adult education and Counseling to Naval personal and their dependants. - Worked closely with diverse cultures present on the base to reach common goal objectives. - Participated in pastoral care and counseling to naval staff and their dependants. - Served as naval base chaplain assistant to provide hands on critical and pastoral services to US naval personnel. U.S. Naval Base Sigonella/USS Saipan May 2000-September 2000* Assisted chaplain aboard ship and while on base in the execution of various pastoral celebrations. - Provided counseling and education to military members aboard ship. - Reported directly to Naval and ship chaplain all issues pertaining to company moral and effective strategies while serving abroad. - Assisted with the planning and execution of pastoral duties on base and while aboard ship.

Rapid City, South Dakota Area

* Served as Fire Engine Foreman team lead while managing the saw cache to insure the safe execution of fire prevention and fire fighting practices by those under my responsibility. - Insured and trained employees in the proper and safe use of fire fighting vehicles and tools.- Organized and conducted training sessions ranging from public relation skills to basic fire weather forecast.- Insured the efficient and accurate communication between crewmembers and agencies.- Served as team lead and mentor for new and seasoned employees in the proper use of fire prevention and fire fighting tools and techniques.

Master’S Degree, Theology/Theological Studies, Magna Cum Laude

Pastoral Studies/Counseling

Bachelor’S Degree, Theology/Theological Studies, Magna Cum Laude

Bachelor’S Degree, Philosophy