👋 Hi, I’m Jacob, Agency Operations Manager at That Works Agency, where I oversee operations, streamline processes, and ensure seamless project delivery for our growing e-commerce-focused team. I thrive on fostering a collaborative environment and aligning cross-departmental efforts to keep our team running smoothly and our clients delighted.Previously, I spent 7 years as the Owner and Video Strategist at JAW Media, a full-service video production agency. There, I partnered with brands big and small—including Vertikal UK, United Rentals, the NHS, and Mr Kipling—to transform the way businesses communicate their value through tailored video solutions. From enhancing food safety awareness at Mr Kipling to designing brand strategies that led to significant customer growth for Blyton Dental, I learned firsthand the power of creative strategy paired with effective operations.Now at That Works Agency, I apply those years of strategic insight and leadership to ensure our talented team has what they need to thrive, keep our processes efficient, and elevate the quality of our service as we scale.
Listed skills include Leadership, Electronics, Troubleshooting, Project Management, and 6 others.