Jacob Wilhoit Email & Phone Number

Lee'S Summit, Mo, Us

Kansas City, Missouri Area

Perform daily system operations tasks to verify system integrity and availabilityPerform ongoing performance tuning, hardware/OS upgrades, and resource optimizationImplement monitoring for applications and servers, and respond to alarms in a timely manner, preventing client impact and performance degradationDeploy physical and virtual serversComplete assigned incident management tasksDeploy, setup, and maintain testing environmentsProvide Tier III and other support per service request

Kansas City, Missouri Area

Create and assist in the development of complex manual, automated and exploratory tests, using a risk-based testing complexExecute manual, exploratory and automated testsLog, track, troubleshoot and escalate issues identified during testing cyclesMaintain testing evidence for each test as proof of validationEvaluate testing effectiveness on client-reported defects in conjunction with root cause analysis and provide improvement feedback in the testing processAssist in the piloting of new testing technologies and quality process initiatives across the organization Manage routine associate situationsDirect the work efforts and results of a team of associatesDevelop team goals and manage them for resultsDevelop associates through coaching performance, completing performance reviews, goal setting and development planning

Pearl Harbor, Hi

Aegis Computer Network Technician for Baseline 9c, the most advanced Anti-Air and Ballistic Missile Defense system in the United States Navy.Operate, repair and perform maintenance to ensure full functionality of the ship's weapons system.Supervise and train new sailors in the duties and responsibilities of being technicians and maintenance personsManage onboard training systems designed to prepare weapon and combat system equipment and operators for real life scenarios

Springfield, Missouri Area

Organized and managed a crew of 8-12 carpenters and roofers for residential housing roof removal and replacementRemove and replace as well as made repairs to roofs on residential housesPainted walls, ceilings and trim on the interior and exterior surfaces of homesLandscaping such as trimming bushes, cutting grass, and weed eating

Master Of Arts (M.A.), International Relations And Affairs

Studied several areas of International Relations such as Economics, Business, Political Science and Human Rights.

Bachelor Of Science (B.S.), Animal Sciences

Activities and Societies: Alpha Gamma Sigma, Rodeo Team, Block and Bridle