Oversee business operations for the Event Safety Alliance (ESA), a member-driven trade organization focused on safety at live events.Manage development and execution of in-person and virtual conferences, workshops, member networking events, and third-party appearances, including operations and emergency planning, venue coordination, budgeting, staffing, production, ticketing, & security.Participate in the creation of guidance and training programs, including the Event Safety Guide, Event Safety Access Training, Covid-19 Reopening Guidance, and Pathogen Prepared Professional Training.Develop, implement and maintain Standard Operating Procedures (SOPs)Oversee ESA’s communications programs, including the development of press releases, social media campaigns, and safety-related content for internal and external publications.Design, build, and manage ESA’s digital properties, including the organization's membership portal, training platforms, event registration systems, website, social media accounts, and communication platforms.Manage ESA’s business development activities, including sponsorship package development, lead generation, contracts, & invoicing.

Manage operations for the Global Crowd Management Alliance (GCMA), a UK-based organization focused on raising the standard of crowd management practices globally through training, education, and advocacy. Responsibilities closely mirror those of my role in Event Safety Alliance.

Course developer and instructor for Event Safety certificate program

Provide health and safety recommendations to clients based on international standards (NIMS, NIOSH, OSHA, ICS, ANSI, NFPA). Perform risk assessments and onsite inspections for tours, festivals, corporate, and experiential productions. Develop safety, crowd management, and emergency action plans. Create and enforce safety and risk management policies and procedures.Manage documentation for briefings, issues, incidents, and investigations.Provided industry information and expert commentary to media outlets such as the Associated Press, The New York Times, BizBash Magazine, and WNYC.

Managed all aspects of event and facility operations for two outdoor entertainment facilities, including front of house operations, venue safety, budgeting, capital improvement projects, facility maintenance, vendor contracting, governmental relationships, and staffing. Recruited, hired, trained, and supervised venue supervisors and staff across multiple departments, including security, parking/traffic control, cashiers, ushers, and maintenance personnel.Develop, implement and maintain Standard Operating Procedures (SOPs)Created and executed facility and event-related public safety and emergency response plans.

Responsible for the development, sale, and execution of local sponsorship programs in three Midwest markets (Chicago, Milwaukee, and Detroit).

Managed execution of local, national, and touring sponsorship programs including advancement, staffing, and on-site management.Assisted in business development activities including package development, research, and solicitation.

Provided audio and video project management in a variety of production settings, including auto shows, trade shows, conventions, and meetings. Setup and operated a variety of audio, video, lighting, and projection systems. Provided both on-site and remote technical support to clients.